Experience

Struc Design

• United States
• Advertising Services
• 1 - 100 Employee

• Print Production Specialist

  • Nov 2019 - Present



GrapheeX

• Printing Services
• 1 - 100 Employee

• Production

  • Feb 2006 - Nov 2019

  • Direct supervision and assignment of duties for employees. • Provide coaching and feedback on employee performance to staff and business owner. • Recommend equipment and machinery for production operations. • Responsible for maintenance on all machinery. • Provide estimates and create invoices to customers for production orders. • Quality control of all work product prior to delivery to clientele. • Provide safety training to all staff on proper use of equipment.



FedEx Office

• United States
• Printing Services
• 700 & Above Employee

• Assistant Center Manager

  • Jun 2003 - Feb 2006

  • Lead a winning team to meet and exceed sales and customer service goals.• Hired, trained, and evaluated team members by setting clear standards and objectives.• Modeled expected service behaviors to ensure a positive customer experience. • Ensured all marketing signage was updated with current sales initiatives. • Reviewed and maintained all center reports such as accounts receivable, inventory reports, and bank deposits.• Made certain that all Federal and State Law Safety requirements were followed by all staff. • Delivered all disciplinary actions on a case by case basis for all employees up to including termination.