Gary Lee Walters
Senior Ground Transportation Agent at Lee County Port Authority- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Becoming a Thought Leader
LinkedInMay, 2023- Nov, 2024 -
Communication Skills for Modern Management
LinkedInMay, 2023- Nov, 2024 -
Business Development: Strategic Planning
LinkedInApr, 2023- Nov, 2024 -
Career Wellness Nano Tips with Shadé Zahrai
LinkedInApr, 2023- Nov, 2024 -
Change Management Foundations
LinkedInApr, 2023- Nov, 2024 -
Developing Executive Presence
LinkedInApr, 2023- Nov, 2024 -
Executive Leadership
LinkedInApr, 2023- Nov, 2024 -
Generative AI for Business Leaders
LinkedInApr, 2023- Nov, 2024 -
Ken Blanchard on Servant Leadership
LinkedInApr, 2023- Nov, 2024 -
Management: Top Tips
LinkedInApr, 2023- Nov, 2024 -
Mastering Self-Leadership
LinkedInApr, 2023- Nov, 2024 -
Overcoming Obstacles and Building Team Resilience
LinkedInApr, 2023- Nov, 2024 -
Be the Manager People Won't Leave
LinkedInMar, 2023- Nov, 2024 -
Business Benefits Realization Foundations
LinkedInMar, 2023- Nov, 2024 -
Business Ethics (2015)
LinkedInMar, 2023- Nov, 2024 -
Developing Your Emotional Intelligence
LinkedInMar, 2023- Nov, 2024 -
Human Resources Foundations
LinkedInMar, 2023- Nov, 2024 -
Human Resources: Job Structure and Design
LinkedInMar, 2023- Nov, 2024 -
Leadership: Practical Skills
LinkedInMar, 2023- Nov, 2024 -
Learning Data Governance (2016)
LinkedInMar, 2023- Nov, 2024 -
Management Essentials
LinkedInMar, 2023- Nov, 2024 -
Master In-Demand Professional Soft Skills
LinkedInMar, 2023- Nov, 2024 -
Professional Networking
LinkedInMar, 2023- Nov, 2024 -
Staying Positive in the Face of Negativity
LinkedInMar, 2023- Nov, 2024 -
Technical Writing: Reports
LinkedInMar, 2023- Nov, 2024 -
Writing Speeches
LinkedInMar, 2023- Nov, 2024 -
Conflict Resolution Foundations
LinkedInFeb, 2023- Nov, 2024 -
Human Resources: Building a Performance Management System
LinkedInFeb, 2023- Nov, 2024 -
New Manager Foundations
LinkedInFeb, 2023- Nov, 2024 -
Supply Chain Basics For Everyone
LinkedInFeb, 2023- Nov, 2024 -
Leadership Foundations
LinkedInJan, 2023- Nov, 2024 -
Managing Virtual Teams
LinkedInJan, 2023- Nov, 2024 -
Certified Guest Service Professional
AHLEI - American Hotel & Lodging Educational InstituteSep, 2019- Nov, 2024
Experience
-
Lee County Port Authority
-
Airlines and Aviation
-
100 - 200 Employee
-
Senior Ground Transportation Agent
-
2016 - Present
Cultivate trusted relationships with cross-functional teams in remote settings beginning in March 2020. Align with Operations and all management levels to provide leadership, synergy, and team continuity between the various shifts and personnel. Play a key role in building a skilled and cohesive team by mentoring and training new hires and providing valuable input on hiring decisions to ensure the right fit for the organization. Orchestrate and schedule land-side events and activities. Oversee contractual standards of tenants, concessionaires, and contractors. Field medical emergencies and respond to irregular flight operations. Convey valuable transportation and logistics information to travelers and consumer-facing clients. Show less
-
-
-
MBA Airport Transportation
-
Fort Myers, Florida, United States
-
Dispatcher
-
2015 - 2016
Communicated with staff to arrange for vehicles to be dispatched immediately or at a specified time. Managed dispatching operations and tracked flight activity to ensure vehicles were dispatched per local laws and regulations. Coordinated with airlines to provide service to special events and conventions. Trained new dispatchers on the company's policies and procedures. Greeted customers, answered questions about routes, rates, or fares, and booked rides. Provided information to customers about fares, estimated wait times, and other essential details about their rides. Provided information to drivers about their next pick-up and drop-off locations. Monitored driver performance to ensure compliance with company policies. Show less
-
-
-
Southwest Florida Transportation Group
-
Fort Myers, Florida, United States
-
General Manager
-
1997 - 2015
Began as a part-time driver, became a full-time dispatcher, and worked to become the General Manager. The responsibilities included directing and overseeing all transportation-related operations, including managing staff and all transportation activities such as dispatching, routing, and tracking. The duties also included recruiting, interviewing, hiring, training, mentoring, and scheduling employees. Verified the payroll, accounts payable, and accounts receivable. Redesigned, authored, and improved the Human Resources (HR) department. Initiated and coordinated marketing and implemented website Search Engine Optimization (SEO). Solicited, acquired, and oversaw all corporate accounts. Modernized radio dispatching and launched a new automated Global Positioning (GPS) dispatching system. Grew the fleet size from twelve to over 150 vehicles, an increase of over 1200%. Show less
-
-
-
Lee County Sheriff's Office
-
United States
-
Law Enforcement
-
400 - 500 Employee
-
Correction Officer
-
1996 - 1998
Supervised inmates and inmate activity in jail and stockade. Provided care and correctional treatment of inmates. Managed inmate holding areas and ensured that inmates remained in custody. Transported and escorted inmates within secured areas according to relevant laws, policies, and procedures. Contributed to the maintenance of institutional security. Performed searches on inmates and visitors. Checked the mail for contraband, such as weapons or drugs. Prepared incident reports and other documentation. Enforced rules and regulations governing facility security, inmate conduct, and accountability and conducted accurate headcounts. Broke up physical confrontations and protected inmates and fellow officers from harm, and provided emergency assistance as needed, including but not limited to CPR, first aid, escape of inmates, and evacuation procedures. Show less
-
-
-
Continental Airlines
-
Airlines and Aviation
-
700 & Above Employee
-
Customer Service Supervisor
-
1991 - 1996
Performed all airport functions at the ticket counter and gate relating to ticketing, embarking/disembarking passengers, checking baggage, making or changing reservations, and providing general information to the public. Answered questions on schedules, fares, handled service irregularities, and processed claims. The cross-utilized duties included loading/unloading baggage, cargo, air freight, and dispatching aircraft. Performed all airport functions at the ticket counter and gate relating to ticketing, embarking/disembarking passengers, checking baggage, making or changing reservations, and providing general information to the public. Answered questions on schedules, fares, handled service irregularities, and processed claims. The cross-utilized duties included loading/unloading baggage, cargo, air freight, and dispatching aircraft.
-
-
-
Winn-Dixie
-
United States
-
Retail Groceries
-
700 & Above Employee
-
Manager
-
1989 - 1991
Managed warehouse, product storage, and rotation activities to reduce spoilage and damage. Performed inventory control to avoid overstock and low stock. Managed daily operations of the store to meet established goals. Assisted in recruiting and training staff on assigned responsibilities and assigned daily workload and schedules. Provided direction and guidance to grocery staff in their assigned job duties. Educated staff about safety and sanitation procedures. Evaluated the performance of each team and provided appropriate feedback. Followed and enforced store policies, security measures, and customer service standards. Provided excellent customer service for sales growth. Developed a positive shopping experience and ensured customer satisfaction. Ensured that grocery shelves were maintained, clean, and organized. Ensured that shelves were always loaded with fresh products and that all products were correctly tagged and labeled. Set up product displays at the store entrance and other sections according to merchandising standards. Maintained the store in a clean, safe, and appealing manner. Developed process improvements to maximize sales and profitability. Show less
-
-
-
Eastern Airlines LLC
-
United States
-
Airlines and Aviation
-
100 - 200 Employee
-
Ramp Agent
-
1988 - 1989
Safely lifted, loaded, unloaded, and transported baggage, mail, and cargo to and from the aircraft and the airport terminal and maintained on-time connections by guiding aircraft to and from gate positions. Protected luggage and other equipment from damage, loss, and weather conditions. Drove and operated ground equipment, such as tugs, cargo carts, service trucks, and belt loaders. Assisted with record keeping and documentation to ensure correct routing of baggage. Adhered to safety guidelines and maintained safe working conditions. Communicated with managers and lead agents to manage daily schedules and reported equipment problems and breakdowns to facilitate fast repairs. Show less
-
-
-
United States Marine Corps
-
United States
-
Armed Forces
-
700 & Above Employee
-
Marine
-
1984 - 1988
Aviation Ordnance Technicians handle aviation ammunition issues from safety to procurement. We inspect munitions, test aircraft systems, load, fuse, and arm and de-arm aircraft. This occupational field includes organizational and intermediate maintenance of aircraft weapons systems, guns, gun pods, bomb racks, missile launchers, and aviation ordnance support equipment and performs preventive maintenance and effecting repairs. Aviation Ordnance Technicians handle aviation ammunition issues from safety to procurement. We inspect munitions, test aircraft systems, load, fuse, and arm and de-arm aircraft. This occupational field includes organizational and intermediate maintenance of aircraft weapons systems, guns, gun pods, bomb racks, missile launchers, and aviation ordnance support equipment and performs preventive maintenance and effecting repairs.
-
-
Education
-
2019 - 2023
Embry-Riddle Aeronautical University
Bachelor of Business Administration - BBA, Aviation Business Administration
Community
