Network Analyst

• Feb 2023 - Present

Network and Security Engineer

• Oct 2020 - Oct 2021

Prepared environment for demonstrations (POC) to present new features on security products for customers and partners Responded to customer questions and RFP functional requirements to ensure appropriate coverage and to build confidence in our products/services Installed and tested security products including, but not limited to: Firewall, IAM, IPS/IDS, Antivirus, and Proxy resulting in comply security governance Prepared environment for demonstrations (POC) to present new features on security products for customers and partners Responded to customer questions and RFP functional requirements to ensure appropriate coverage and to build confidence in our products/services Installed and tested security products including, but not limited to: Firewall, IAM, IPS/IDS, Antivirus, and Proxy resulting in comply security governance

Network Engineer

• Nov 2019 - Oct 2020

Managed 4 people team to implement and setup a network, resulting deliver the project on time Reviewed and migrated over 10 router core networks to the latest platform, resulting in 10 times bandwidth capacity increase and reduced Network complexity Created detailed network operation documentation that allows users to learn and maintain devices Managed 4 people team to implement and setup a network, resulting deliver the project on time Reviewed and migrated over 10 router core networks to the latest platform, resulting in 10 times bandwidth capacity increase and reduced Network complexity Created detailed network operation documentation that allows users to learn and maintain devices

Network Engineer

• Jun 2014 - Oct 2019

Provided level 2/3 to simultaneously support and troubleshoot on network devices through different mediums of communication to ensure network service available within 4 hours Proposed network topology design and discussed closely with the customer to provide cost-effective solutions to meet their needs Installed and tested network devices include but are not limited to: Router, Switch, Firewall, WiFi, and Load balancer over 40 projects per year Monitored and maintained an up-to-date network system to provide 99.99% network service uptime on the service provider VOIP platform Show less