Gary Arnold
Technical Support at CloudFirst- Claim this Profile
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Topline Score
Bio
Caleel King
During our time in the Merit America IT Support program, I had the pleasure of working closely with Gary and was consistently impressed with his exceptional understanding and experience in working collaboratively within a team. He was always willing to lend a helping hand and his insight and suggestions helped us to better understand the concepts we were learning. Gary also demonstrated an excellent understanding of customer service concepts, which he shared with the group during our meetings. His ability to effectively communicate these ideas to the team was greatly appreciated and helped us all improve our approach to customer service. I have no doubt that Gary's exceptional work ethic, attention to detail, and excellent interpersonal skills will make him an asset to any team or program he joins. He has my strongest endorsement, and I am confident that he will excel in any endeavor he pursues.
Victor Jackson
Overall, I would highly recommend Gary for any IT support role. During out time in Merit America he showed his technical expertise, communication skills, and commitment to excellent customer service make them an asset to any organization.
Caleel King
During our time in the Merit America IT Support program, I had the pleasure of working closely with Gary and was consistently impressed with his exceptional understanding and experience in working collaboratively within a team. He was always willing to lend a helping hand and his insight and suggestions helped us to better understand the concepts we were learning. Gary also demonstrated an excellent understanding of customer service concepts, which he shared with the group during our meetings. His ability to effectively communicate these ideas to the team was greatly appreciated and helped us all improve our approach to customer service. I have no doubt that Gary's exceptional work ethic, attention to detail, and excellent interpersonal skills will make him an asset to any team or program he joins. He has my strongest endorsement, and I am confident that he will excel in any endeavor he pursues.
Victor Jackson
Overall, I would highly recommend Gary for any IT support role. During out time in Merit America he showed his technical expertise, communication skills, and commitment to excellent customer service make them an asset to any organization.
Caleel King
During our time in the Merit America IT Support program, I had the pleasure of working closely with Gary and was consistently impressed with his exceptional understanding and experience in working collaboratively within a team. He was always willing to lend a helping hand and his insight and suggestions helped us to better understand the concepts we were learning. Gary also demonstrated an excellent understanding of customer service concepts, which he shared with the group during our meetings. His ability to effectively communicate these ideas to the team was greatly appreciated and helped us all improve our approach to customer service. I have no doubt that Gary's exceptional work ethic, attention to detail, and excellent interpersonal skills will make him an asset to any team or program he joins. He has my strongest endorsement, and I am confident that he will excel in any endeavor he pursues.
Victor Jackson
Overall, I would highly recommend Gary for any IT support role. During out time in Merit America he showed his technical expertise, communication skills, and commitment to excellent customer service make them an asset to any organization.
Caleel King
During our time in the Merit America IT Support program, I had the pleasure of working closely with Gary and was consistently impressed with his exceptional understanding and experience in working collaboratively within a team. He was always willing to lend a helping hand and his insight and suggestions helped us to better understand the concepts we were learning. Gary also demonstrated an excellent understanding of customer service concepts, which he shared with the group during our meetings. His ability to effectively communicate these ideas to the team was greatly appreciated and helped us all improve our approach to customer service. I have no doubt that Gary's exceptional work ethic, attention to detail, and excellent interpersonal skills will make him an asset to any team or program he joins. He has my strongest endorsement, and I am confident that he will excel in any endeavor he pursues.
Victor Jackson
Overall, I would highly recommend Gary for any IT support role. During out time in Merit America he showed his technical expertise, communication skills, and commitment to excellent customer service make them an asset to any organization.
Credentials
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Google IT Support Specialization
CourseraMay, 2023- Sep, 2024 -
IT Security: Defense against the digital dark arts
CourseraMay, 2023- Sep, 2024 -
System Administration and IT Infrastructure Services
CourseraApr, 2023- Sep, 2024 -
Operating Systems and You: Becoming a Power User
CourseraMar, 2023- Sep, 2024 -
The Bits and Bytes of Computer Networking
CourseraMar, 2023- Sep, 2024 -
Technical Support Fundamentals
CourseraFeb, 2023- Sep, 2024 -
ServSafe Manager
ServSafeMar, 2019- Sep, 2024
Experience
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CloudFirst
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support
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Jun 2023 - Present
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Instacart
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United States
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Technology, Information and Internet
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700 & Above Employee
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Courier
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Jan 2020 - Present
•Adapts to customer changes and requests, also efficiently works with difficult customers in a timely manner. • Builds rapport with customers by always going the extra mile to assure customer satisfaction in the event of missing or out-of-stock items. •Adapts to customer changes and requests, also efficiently works with difficult customers in a timely manner. • Builds rapport with customers by always going the extra mile to assure customer satisfaction in the event of missing or out-of-stock items.
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LocalHoma
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United States
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Owner/operator
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Oct 2018 - Dec 2020
• Crafted menu for operations and built out the financial and organizational framework required for a small restaurant operation, adjusting menu based on customer reception and satisfaction. • Trained and managed a team of 9 culinary professionals and oversaw daily operations, including the upkeep of scheduling, ordering, food costing, inventory management, cleaning schedules, and front counter service. • Oversaw the opening and closure of this establishment, and took note of the small details that go into the failure or success of a small independent business. Show less
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360 Restaurant
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United States
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Entertainment
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1 - 100 Employee
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Executive Chef
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Aug 2017 - Oct 2018
• Assumed interim kitchen manager duties and exceeded organizational and food cost goals, resulting in promotion to Executive Chef. • Oversaw the implementation of recipes and cooking standards that increased the overall guest experience from casual to upscale casual while being cautious of food cost associated with changes. • Led a team of 10 BOH employess which included scheduling, training, quality control, and hiring. Dedicating individual time to each employee I was able to improve both their technique and accuracy with handling products to be served to guests. Show less
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Yuzo Sushi Tapas
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United States
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Sous Chef
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Sep 2016 - Aug 2017
• Led a team of 5 Back of House employees and successfully educated them on standard kitchen practices and product assembly.. • Developed the kitchen standards that are still in use today. This included an organizational framework as well as publishing kitchen training documents with reference to standards, best practices, and recipes for food products handled by employees. • Led a team of 5 Back of House employees and successfully educated them on standard kitchen practices and product assembly.. • Developed the kitchen standards that are still in use today. This included an organizational framework as well as publishing kitchen training documents with reference to standards, best practices, and recipes for food products handled by employees.
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Education
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Elgin High School
Community
