Gary Hegarty

QA Executive at Nexus Point Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Crewe, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency

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Credentials

  • Cisco Certified Entry Level Network Technician
    Cisco
    May, 2011
    - Oct, 2024

Experience

  • Nexus Point Ltd
    • United Kingdom
    • QA Executive
      • Sep 2021 - Present

      ● Carry out functional testing for the APEX Web Application ● Complete pre release regression testing after completed development sprints ● Test the APEX Front End UI against Design Requirements ● Utilise Browserstack Devices to carry out APEX Compatibility testing ● Creation of automation test scripts (JavaScript) using Cypress ● Utilising Postman to carry out API Testing ● Diagnose / Replicate software bugs and raise tickets using JIRA Software ● Carry out functional testing for the APEX Web Application ● Complete pre release regression testing after completed development sprints ● Test the APEX Front End UI against Design Requirements ● Utilise Browserstack Devices to carry out APEX Compatibility testing ● Creation of automation test scripts (JavaScript) using Cypress ● Utilising Postman to carry out API Testing ● Diagnose / Replicate software bugs and raise tickets using JIRA Software

  • Safetynet Solutions
    • United Kingdom
    • Facilities Services
    • 1 - 100 Employee
    • Implementation Specialist / Software Tester
      • Nov 2015 - Feb 2021

      ● Configuring our Visitor management system to match customer specifications. ● Installing Computer Devices, Peripherals and Software at requested customer locations. ● Early Life Support given to Customers by Utilising Remote Access Software to solve Software/hardware issues. ● Provide On­site Training and Support. ● Investigate reported software bugs and diagnose / replicate. ● Complete UAT testing for Software releases. ● Configuring our Visitor management system to match customer specifications. ● Installing Computer Devices, Peripherals and Software at requested customer locations. ● Early Life Support given to Customers by Utilising Remote Access Software to solve Software/hardware issues. ● Provide On­site Training and Support. ● Investigate reported software bugs and diagnose / replicate. ● Complete UAT testing for Software releases.

  • Atos
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Service Desk / Web Developer
      • Jul 2014 - Nov 2015

      ● Provide hardware, software and network support for the MOJ ● Utilise Microsoft Server 2008 tools such as active directory, exchange management and remote access ● Taking inbound calls and logging IT job tickets for the appropriate department. ● Responsible for Updating/Developing the Internal Reference Website for Staff ● Provide hardware, software and network support for the MOJ ● Utilise Microsoft Server 2008 tools such as active directory, exchange management and remote access ● Taking inbound calls and logging IT job tickets for the appropriate department. ● Responsible for Updating/Developing the Internal Reference Website for Staff

  • St Thomas More Catholic High School Crewe
    • Education Administration Programs
    • 1 - 100 Employee
    • IT/Network Technician
      • Jan 2012 - Mar 2012

      ● Actively involved in the completion of IT related tasks within the school. ● Installing software and hardware within the school network. ● Supporting the Network Manager. ● Assisting and advising students and teachers with regards to their IT problems ● Actively involved in the completion of IT related tasks within the school. ● Installing software and hardware within the school network. ● Supporting the Network Manager. ● Assisting and advising students and teachers with regards to their IT problems

  • Swansway Group
    • United Kingdom
    • 1 - 100 Employee
    • Customer Service Advisor
      • Feb 2010 - May 2010

      ● Resolving customer queries and solving problems regarding their car repair. ● Communication with customers face to face and over the telephone. ● Liaising with the workshop in order to monitor progress of customer car repairs ● Resolving customer queries and solving problems regarding their car repair. ● Communication with customers face to face and over the telephone. ● Liaising with the workshop in order to monitor progress of customer car repairs

  • Howard Basford Limited
    • Customer Service Manager
      • Jan 2006 - Jul 2009

      ● Supervising a team of two advisors and two delivery drivers. ● Managing a customer's repair process from start to finish. ● Communication with customers face to face and over the telephone. ● Resolving customer queries and solving problems regarding their car repair. ● Arranging the collection and delivery of customer vehicles. This included liaising with customers with regards to an appropriate collection or delivery time and date. ● Working to company targets and deadlines regarding number of customers per day, month and year. Show less

Education

  • Staffordshire University
    Bachelor of Science (BSc), Web Development
    2012 - 2014
  • South Cheshire College
    Foundation degree, Enterprise Computing
    2010 - 2012

Community

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