Experience

QWRK collective environments llc

• United States
• Office Furniture and Fixtures Manufacturing
• 1 - 100 Employee

• Designer|Account Manager|Creative Strategist

  • 2018 - Present

  Lead each client from conceptualization to the full realization of a completed space/project.Define project scope and objectives, involving all relevant stakeholders while ensuring technical feasibility.Research and combine fundamental business goals and strategies with consumer needs and creative design.Design with a balance of style and functionality.Coordinate internal resources and third parties/vendors for execution of projects on time, within budget and within scope.Develop comprehensive project plans to be shared with clients as well as other staff members.Set deadlines, assign responsibilities and monitor and summarize progress of each design project.Manage contractors and manufacturers throughout both the design and construction process.Engage and guide independent makers/artists in thoughtful design processes through various mediums including custom furniture and millwork.Guide market research analysis and define brand elements and tone to promote and protect brands, both internally and externally.Design customer experiences through concept boards and furniture,fixtures and equipment packages.



August Jackson

• United States
• Advertising Services
• 1 - 100 Employee

• Design Director

  • 2017 - 2018

  Guided clients, staff and outside vendors through each phase of event production: Discovery, Design and Delivery.Researched and built awareness around new and innovative techniques and technologies to employ in the design of experiences while providing expertise in modern design aesthetics and trends. Designed event mood boards that expressed the look and feel of each event including florals, linens, catering, table design/settings and attendee experience.Provided creative solutions to ensure seamless guest experiences from start to finish.Worked collaboratively with cross functional internal partners and external vendors/talent, as well as independently, to craft powerful experiences on behalf of clients and the agency.Applied narrative design, storytelling, audience experience/journey and sound visual/aesthetic principles throughout each step of the design process.Designed event floor plans providing a diagrammed representation of event spaces and elements within the space.



Merry Maids Corporate

• United States
• Consumer Services
• 300 - 400 Employee

• Regional Sales Manager

  • 2015 - 2017

  Generated sales revenue in 14 franchises with daily, weekly and monthly reporting.Accomplished regional sales human resource objectives by recruiting, hiring, orientating, training, assigning, scheduling, coaching, counseling and evaluating employees in all locations.Directed the development and implementation of all sales/marketing strategies.Created and implemented e-commerce strategy while executing all media platforms to meet corporate standards. Established and implemented production, productivity, quality and customer service standards.



Becket Hitch

• United States
• Retail
• 1 - 100 Employee

• Store Director

  • 2014 - 2015

  Contracted for new business development and implementation.Demonstrated success driving revenue growth while providing a buying and visual direction in a highly competitive market.Analyzed merchandise performance to monitor statistical objectives, adapt inventory levels, pricing and promotion.Led in vendor procurement and contract negotiation.Organized, planned and executed special events and store promotions.Provided strategic business planning, market analysis and trend forecasting to increase revenue and maximize financial objectives.



Trohv

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Manager

  • 2006 - 2014

  Recruited, managed and motivated a retail staff of 15, providing all aspects of personnel management, including performance feedback, hiring, training and development.Demonstrated success driving revenue growth by 19.5% during my first year as Manager.Provided a buying and visual direction in a highly competitive market.Managed financial accounts with daily and monthly reporting.Focused on both internal and external relationships to ensure brand and financial objectives were achieved. Developed and executed visual merchandising concepts for both window and in-store displays.Created and coordinated marketing materials for delivery through print, radio and social media outlets. Forecasted emerging retail trends with successful merchandise selection, inventory levels, pricing and promotion.Increased retail space from 2,500 square feet to 5,000 square feet within my first year as manager to accommodate growth.Instrumental in opening a second retail location of 8,000 square feet in response to growing customer demand. Provided exceptional negotiation and mediation skills with customers, suppliers, importers and employees. Maintained a standard of excellence in the quality and value of products offered.



Lexington Country Club, KY

• Hospitality
• 1 - 100 Employee

• Director of Communications and Events

  • 2000 - 2006

  Directed club communications while providing and executing creative vision.Served as primary communications liaison and spokesperson to club members, media and outside organizations. Composed and edited all communications materials, including member letters, press releases, website content and a 12 page monthly newsletter.Planned and executed more than 45 social and recreational events annually, including golf tournaments. Researched and managed the publishing of Lexington Country Club: A History of the First One Hundred Years. Supervised a staff of up to 30 people while directing a member based social committee of 25 members. Developed and implemented budget.Developed brand identity, including logo and marketing materials.