Gary Freeman
Project Delivery and Operations Manager at Coacto Ltd- Claim this Profile
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Topline Score
Bio
Gift Livata
When I joined MicroEnsure in 2012, the first person I was introduced to, was Gary. I was working in remote and Gary helped me in setting up my operations despite the physisal distance. Gary is one person who is focused and knows how to get the best from his team members. He mixes well with all ranks from Exco to the common man. Gary contributed positively in all the projects that we worked together and he demonstrated good leadership skills. When under pressure Gary is always composed and he does not miss the big picture.
Daniel Ingman
We worked with Gary through a Salesforce project installation for our business and couldn't recommend him and his capabilities highly enough. He listened to and interpreted our brief very well and project managed the solution with expert care, communication and support. He was proactive, dynamic and had a real enthusiasm to deliver against budget and targets which were set. Ensuring the solution was fit for purpose, functional and well thought out. When a promise or action was made by Gary, it was always delivered upon . This gave us faith and confidence in the project being a success for our business from a very early point.
Gift Livata
When I joined MicroEnsure in 2012, the first person I was introduced to, was Gary. I was working in remote and Gary helped me in setting up my operations despite the physisal distance. Gary is one person who is focused and knows how to get the best from his team members. He mixes well with all ranks from Exco to the common man. Gary contributed positively in all the projects that we worked together and he demonstrated good leadership skills. When under pressure Gary is always composed and he does not miss the big picture.
Daniel Ingman
We worked with Gary through a Salesforce project installation for our business and couldn't recommend him and his capabilities highly enough. He listened to and interpreted our brief very well and project managed the solution with expert care, communication and support. He was proactive, dynamic and had a real enthusiasm to deliver against budget and targets which were set. Ensuring the solution was fit for purpose, functional and well thought out. When a promise or action was made by Gary, it was always delivered upon . This gave us faith and confidence in the project being a success for our business from a very early point.
Gift Livata
When I joined MicroEnsure in 2012, the first person I was introduced to, was Gary. I was working in remote and Gary helped me in setting up my operations despite the physisal distance. Gary is one person who is focused and knows how to get the best from his team members. He mixes well with all ranks from Exco to the common man. Gary contributed positively in all the projects that we worked together and he demonstrated good leadership skills. When under pressure Gary is always composed and he does not miss the big picture.
Daniel Ingman
We worked with Gary through a Salesforce project installation for our business and couldn't recommend him and his capabilities highly enough. He listened to and interpreted our brief very well and project managed the solution with expert care, communication and support. He was proactive, dynamic and had a real enthusiasm to deliver against budget and targets which were set. Ensuring the solution was fit for purpose, functional and well thought out. When a promise or action was made by Gary, it was always delivered upon . This gave us faith and confidence in the project being a success for our business from a very early point.
Gift Livata
When I joined MicroEnsure in 2012, the first person I was introduced to, was Gary. I was working in remote and Gary helped me in setting up my operations despite the physisal distance. Gary is one person who is focused and knows how to get the best from his team members. He mixes well with all ranks from Exco to the common man. Gary contributed positively in all the projects that we worked together and he demonstrated good leadership skills. When under pressure Gary is always composed and he does not miss the big picture.
Daniel Ingman
We worked with Gary through a Salesforce project installation for our business and couldn't recommend him and his capabilities highly enough. He listened to and interpreted our brief very well and project managed the solution with expert care, communication and support. He was proactive, dynamic and had a real enthusiasm to deliver against budget and targets which were set. Ensuring the solution was fit for purpose, functional and well thought out. When a promise or action was made by Gary, it was always delivered upon . This gave us faith and confidence in the project being a success for our business from a very early point.
Credentials
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Salesforce Certified Administrator (SCA)
SalesforceJul, 2020- Nov, 2024 -
Internet Marketing Diploma
NCFEFeb, 2019- Nov, 2024
Experience
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Coacto | Salesforce.com Consultants
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Project Delivery and Operations Manager
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Jan 2019 - Present
- Client discovery and scoping sessions - Project management - Salesforce systems implementations, integrations and improvements - Documenting and defining requirements as user stories - Managing development team to deliver against user stories - Providing client estimates - Managing support requests - Salesforce configuration and administration - Client discovery and scoping sessions - Project management - Salesforce systems implementations, integrations and improvements - Documenting and defining requirements as user stories - Managing development team to deliver against user stories - Providing client estimates - Managing support requests - Salesforce configuration and administration
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MIC Global
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United States
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Insurance
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100 - 200 Employee
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IT Manager
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Sep 2010 - Dec 2018
Managing a team of Global IT Professionals with the following responsibilities:- - 1st through to 3rd line support. - Systems implementation, support and maintenance. - Client, server and network hardware and software support and maintenance. - Management of software releases from test through to production. - Responsible for all environments from test to production. - Systems platform/network design and integration with partners. - Data Centre migration to Azure IaaS - Backup and disaster recovery - Incident and Change Management - Budget holder - Procurement and Management of Software Licenses - Supplier management MicroEnsure has users, systems and partners based all over the world, transacts millions of records of data monthly and is growing at a rapid rate. As IT Operations Manager this is a varied and challenging role. Show less
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Dyson
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Singapore
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Senior Infrastructure Engineer
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Feb 2010 - Sep 2010
- Research, scoping, creating proposals and system design for Microsoft systems implementations - Numerous Microsoft virtual server to VMware ESX migrations. - 3rd line troubleshooting. - Server build process and documentation. - External systems evaluation and recommendation. - Research, scoping, creating proposals and system design for Microsoft systems implementations - Numerous Microsoft virtual server to VMware ESX migrations. - 3rd line troubleshooting. - Server build process and documentation. - External systems evaluation and recommendation.
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Chelsea Building Society
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Cheltenham
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Team Leader - IT Infrastructure Projects
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Oct 2004 - Jul 2009
- Management of 8-10 Infrastructure Support Analysts - Design and implementation of numerous client/server projects:- -- Active Directory design and implementation -- Windows 2000/NT4 Server to Windows Server 2003 migration – 40+ production servers -- VMware Server implementation for 60+ development and test servers -- Managed Windows NT4 to XP client migration of 1000+ PC’s (2 head office sites and 35 branch sites) -- DMZ/Firewall redesign -- SMS 2003, MOM 2005, SQL 2005, Symantec Anti Virus, WSUS and Exchange 2003 implementations -- Implementation of SAN and LAN backup, including design of scheduling and tape rotation - Incident management for major operational incidents - Team recruitment and development Show less
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Arval BNP Paribas Group
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France
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Financial Services
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700 & Above Employee
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IT Server Support Analyst
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Jun 2001 - Oct 2004
- Windows 2000 Server / Active Directory design and migration - Checkpoint NG Firewall Administration - Windows NT 4.0 Server/Novell Netware 4.11 Administration - DNS, DHCP, WINS, RAS, printing, scripting, permissions, multiple domains (trusts) - Exchange 5.5 Administration - NT4 to XP migration management - Windows 2000 Server / Active Directory design and migration - Checkpoint NG Firewall Administration - Windows NT 4.0 Server/Novell Netware 4.11 Administration - DNS, DHCP, WINS, RAS, printing, scripting, permissions, multiple domains (trusts) - Exchange 5.5 Administration - NT4 to XP migration management
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Education
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2018 - 2018
Internet Business School
Internet Marketing Diploma -
1994 - 1998
Staffordshire University
Bsc (Hons), Business Information Technology Management -
Information Technology Infrastructure Library (ITIL)
Foundation Certificate
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