Experience

Northeast Security Solutions, Inc.

• United States
• Security and Investigations
• 1 - 100 Employee

• Customer Service Representative

  • May 2022 - Present

  Customer Service Representative

• Customer Service Representative

  • May 2022 - Present

  Customer Service Representative



Spherion Staffing

• Genaral Manager

  • Feb 1998 - Apr 2022

  • Communicate and coordinate all aspects of office operations to ensure compliance with federal, state, and local employment laws governing the workplace and employment process to include recruiting, interviewing, onboarding, payroll, etc.• Financial management (weekly and monthly sales report review, credit and collections, pricing of business to obtain projected gross profit, budgeting and forecasting, etc).• Develop and implement an effective marketing strategy to increase sales and maximize profits by evaluating potential of client base and developing new accounts to include participating in local professional, business and civic organizations to build relationships with current and pending customers/clients. • Develop and implement an effective recruiting strategy to ensure the availability of qualified flexible/full time employees to meet current and anticipated needs. • Coach and counsel associates on behavioral and performance issues, document and take corrective action as necessary.• Management and payroll of office and flexible staff.