Experience

Heilind Electronics

• Appliances, Electrical, and Electronics Manufacturing
• 500 - 600 Employee

• Customer Business Manager

  • May 2013 - Present

  Field Sales for Heilind Electronics. Meet & service my customers within Southern Ohio and West Virginia.

• Sales

  • Apr 1999 - Present



Aetna US Healthcare

• Customer Service Manager & Account Representative

  • Jun 1993 - May 1998

  I managed a group of 29 customer service representatives. I handled elevated calls, employee hiring, evaluation, call monitoring, and many other duties. Prior to my management role, I was an account manager handling several accounts personally such as Wendy's, FMC International, Porciline steel buildings and many others. I managed a group of 29 customer service representatives. I handled elevated calls, employee hiring, evaluation, call monitoring, and many other duties. Prior to my management role, I was an account manager handling several accounts personally such as Wendy's, FMC International, Porciline steel buildings and many others.