Experience

Circumference Group

• United States
• Investment Management
• 1 - 100 Employee

• Advisor

  • Aug 2022 - Present

  Little Rock, Arkansas, United States (Remote) Provide operational guidance to senior management teams of portfolio companies. Collaborate on investment analysis and decisions for prospect companies. Contribute to the development and evolution of internal processes and methodologies for either investment or operational decisions and/or reporting.



Newfold Digital

• United States
• Software Development
• 700 & Above Employee

• SVP and General Manager

  • Feb 2021 - Feb 2022

  Atlanta Metropolitan Area 7 Staff |$100M+ Budget | 5 Countries | 100+ Employees | $1B+ Annual Revenue Product Leadership | P&L and Brand Responsibility | Customer Journey and Analytics | M&A Comprehensive product leadership for the multiple product areas. Responsible for the overall strategy, design, development, delivery, and health of the products as well as the customer journey, data, and analytics. Business unit consisted of a portfolio of 9 brand families spanning growth, niche and legacy… Show more 7 Staff |$100M+ Budget | 5 Countries | 100+ Employees | $1B+ Annual Revenue Product Leadership | P&L and Brand Responsibility | Customer Journey and Analytics | M&A Comprehensive product leadership for the multiple product areas. Responsible for the overall strategy, design, development, delivery, and health of the products as well as the customer journey, data, and analytics. Business unit consisted of a portfolio of 9 brand families spanning growth, niche and legacy segments serving over 10 million customers. Full P&L responsibility with EBIDTA margin and revenue ownership for the portfolio of products and brands. Managed Product Strategy across the Hosting Business o Developed OKRs at the business unit and product segment levels to frame product strategy o Led product roadmap to ensure strategy and operations linked to achieve maximum results o Drove customer journey mapping as well as segmentation across multiple personas and verticals o Instituted continuous competitive and market analysis to inform product strategy P&L Ownership at the division and brand levels o Improved revenue by an average of 8% per year (on growth brands) o Improved EBIDTA margins by an average of 5% per year (across portfolio) o Grew YoY profitability on legacy brands with declining revenues for flat to positive cash flow contribution o Quarterly review of pricing, labor, product features, marketing, and technology investment to manage margin o Led brand consolidation to drive synergies, streamline user experience and reduce marketing investment Drove Organizational Re-Alignment and Efficiencies post Privatization and Merger o Re-aligned corporate strategy and organization from a Brand/GM to a product-led structure (post-merger) o Planned and achieved all synergy targets for the combined product organization (post-merger) Show less



Endurance International Group

• United States
• IT Services and IT Consulting

• Vice President and General Manager

  • Jan 2019 - Feb 2021

  Atlanta Metropolitan Area



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Director

  • Jan 2009 - Dec 2018

  Alpharetta, Georgia, United States 9 Staff |$50M+ Budget | 2 Countries | 200 Employees | $5B Annual Revenue Served as the technology leader for the Prepaid and Wholesale Wireless portfolios, which together generate annual revenues over $5B (USD). Oversaw a 20+ application portfolio with over 200 people that includes all budgeting, planning, architecture, development, operations, security and cloud activity and initiatives. Managed $50M annual IT budget and served on both the prepaid and wholesale business… Show more 9 Staff |$50M+ Budget | 2 Countries | 200 Employees | $5B Annual Revenue Served as the technology leader for the Prepaid and Wholesale Wireless portfolios, which together generate annual revenues over $5B (USD). Oversaw a 20+ application portfolio with over 200 people that includes all budgeting, planning, architecture, development, operations, security and cloud activity and initiatives. Managed $50M annual IT budget and served on both the prepaid and wholesale business leadership councils, which make all decisions as to business operations, pricing, offerings and promotions, customer care, marketing, product, and partner relationships. Leveraged global ADM resourcing model. Show less



Alltel

• Vice President Information Technology

  • 2004 - Jan 2009

  Little Rock, Arkansas, United States 10+ Staff |$5M+ Budget | 2 Countries | 50 Employees | $250M Annual Revenue Established PMO, internal process engineering and internal consulting organization tasked with improving all aspects of IT operations as well as IT governance and IT/Business collaboration. Responsible for working with McKinsey & Co and Deloitte Consulting to develop a comprehensive enterprise IT outsourcing RFI/RFP. Worked across the corporation to improve processes, establish, and manage enterprise IT… Show more 10+ Staff |$5M+ Budget | 2 Countries | 50 Employees | $250M Annual Revenue Established PMO, internal process engineering and internal consulting organization tasked with improving all aspects of IT operations as well as IT governance and IT/Business collaboration. Responsible for working with McKinsey & Co and Deloitte Consulting to develop a comprehensive enterprise IT outsourcing RFI/RFP. Worked across the corporation to improve processes, establish, and manage enterprise IT multiyear plans and major release planning and new product delivery. Created new processes for enterprise program governance, product-related business case development and risk assessment o Increased GTM velocity by 2x o Improved program cost, effort, and delivery estimation accuracy for new product development Led the internal IT global outsourcing RFI/RFP exercise for ADM functions Show less



MetaSys Technologies (GE Energy)

• Principal Consultant

  • 2003 - 2004

  Chief architect and product designer for new IT system to manage all contractual (maintenance) services for GE Energy products in the power generation area. Designed new application for $2B per year contractual services business and managed offshore teams from Asia, Latin America and Europe



Ariba

• IT Services and IT Consulting

• Director

  • 2001 - 2003

  Led both national and regional (southeast) professional services organizations. Created and managed professional services partnerships. Responsible for all client engagements and satisfaction. Drove professional services revenue up 50% annually by embedding professional services with Sales contracts for the first time at Ariba. Responsible for over $100M+ annually in Services Revenue across 50+ clients.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Sr. Manager

  • 1993 - 2001

  Served as technology consultant on several large enterprise engagements in the US in the telecommunications industry. Led consulting teams and worked as a part of deal teams for both traditional consulting and BPO engagements. Architected and managed many systems implementations and re-engineering projects.