Director of IT

• Mar 2019 - Present

Assistant IT Manager

• Jan 2016 - Feb 2019

Works under the direction of the IT Management Person. Responsible for assembly/installation of allcomputer equipment, servers, peripheral, operating system software, non proprietary applications softwareand network communications. Provide user departments with problem assessment and resolution, review,evaluation and recommendations for PC hardware, software acquisitions and non proprietary softwaretraining. Also, continue to improve the Floyd County website an increase the number of web basedservices for our constituents.

Systems Administrator

• Jun 2004 - Jan 2016

Design, implementation, and support of server and network components for both virtual and physical environments - Installing Windows operating systems and other application building block components As required - Creating and administering System Images using Windows Deployment Services - Administration of the IT systems and end user support - Administration of phone system and other VoIP Devices. - Shared responsibility for help desk support, including after-hours support - Manage and troubleshoot Active Directory Group Policy, DHCP, DNS, and monitor System events - Maintenance and support of client facing systems and software - Perform ongoing performance tuning, hardware upgrades, and resource optimization as Required - Perform daily backup operations, ensuring all required file systems and system data are successfully backed up - Manage mobile devices such as the iOS, Android & Windows mobile etc. - Administration access control system and CCTV system