Gary Arthurs
Agile Delivery Lead at HM Passport Office- Claim this Profile
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English -
Topline Score
Bio
Credentials
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PSM I Professional SCRUM Master
Scrum.orgJun, 2017- Nov, 2024 -
ITIL V3 Foundation Certificate
AXELOS Global Best Practice -
Prince2 Foundation Certificate
AXELOS Global Best Practice
Experience
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HM Passport Office
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Government Administration
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100 - 200 Employee
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Agile Delivery Lead
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Sep 2018 - Present
Agile Delivery Lead for HMPO managing DevOps engineers tasked to build, deploy and support the infrastructure used by the Digital Application Process (DAP) for British Passports. The DevOps team are responsible for the infrastructure that supports the development and continuous improvement of all HMPO digital services.Responsibilities included:• Managed the delivery of new greenfield platform build to host HMPO passport main index and other services.• Managed DevOps team responsible for the build, deployment and continuous integration of infrastructure for HMPO’s current live platform hosted on AWS of around 600 EC2 instances.• Experience implementing agile ways of working within the DevOps team to optimize delivery.• Facilitating and optimising agile rituals such as planning, standups, Kanban boards, retrospectives and reviews.• Protecting DevOps teams from external influences and removing any blockers for the team to support continuous delivery.• Worked closely with technical design architects, security architects and civil servant project managers to discover requirements, design technical solutions and plan backlog stories. • Lead the dynamic planning process for DevOps engineers utilising agile techniques to create backlog stories from technical designs and requirements.• Coordinated DevOps team to react appropriately in event of live production and non-prod platform issues and outages.• Experience working with or managing the build of AWS Platforms utilising the following tools/infra: JIRA, Confluence, Puppet, Ancible, Sensu, Jenkins, Artifactory, Wazuh, MYSQL, Postgres, Syslog, ELK, PagerDuty, Ubuntu14.04/18.04, Win2016 server, Redhat and Solaris.
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UK Home Office
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United Kingdom
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Government Administration
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700 & Above Employee
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Information Technology Project Management Consultant
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Jun 2017 - Sep 2018
IT Project Management Consultant Jan 2017 – Aug 2018Home Office | ESMCP Coverage Assurance ProjectsTasked with planning, organising, surveying and reporting coverage assurance sites in the UK to identify and understand requirements and mobile network coverage as part of the Emergency Services Mobile Communications Programme (ESMCP).Responsibilities included:• Planning, mapping and carrying out physical surveys of LTE (4G) mobile network coverage at user sites throughout the UK to enable coverage assurance for Home Office & User Organisations, including the Police, Fire and Ambulance Services.• Pivotal role in designing, developing and delivering the projects reports for delivery to customers.• Performed technical research & investigation to test and analyse handset performance and establish network thresholds.• Acted as advisor to police organisations, assisted them to design and develop a test methodology and provide technical training on survey device hardware and software.• Ensured effective stakeholder management by meeting with diverse types and levels of stakeholders capturing requests, information and needs.• Created and controlled project documentation including but not limited to; technical reports, Strategies, methodologies, excel spreadsheets, tracking documents and risk registers.
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FDM Group
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United Kingdom
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Information Technology & Services
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700 & Above Employee
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Advanced Ex-Forces Project Management Course
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Feb 2017 - May 2017
FDM Group is the UK's leading IT Graduate and Ex-Forces employer. I enrolled on the Project Support Officer stream in order to receive the most relevant qualifications and training to become a Project Manager in the IT / Finance sector.Upon completion of FDM's project support course I was enrolled on FDM's advanced Ex-Forces Project Management course where I gained advanced training in project management techniques, processes and methodologies. FDM Group is the UK's leading IT Graduate and Ex-Forces employer. I enrolled on the Project Support Officer stream in order to receive the most relevant qualifications and training to become a Project Manager in the IT / Finance sector.Upon completion of FDM's project support course I was enrolled on FDM's advanced Ex-Forces Project Management course where I gained advanced training in project management techniques, processes and methodologies.
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Synectics
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United Kingdom
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Security and Investigations
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100 - 200 Employee
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Surveillance Engineer
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Apr 2015 - Jan 2017
Synectics designs end-to-end integrated security and surveillance solutions for the world’s most challenging environments. In locations where security and surveillance are a priority to customers operations.In my role as a CCTV engineer I was tasked with ensuring TFL's large fleet of buses remained fully operable by installing and maintaining the buses full CCTV system. Synectics designs end-to-end integrated security and surveillance solutions for the world’s most challenging environments. In locations where security and surveillance are a priority to customers operations.In my role as a CCTV engineer I was tasked with ensuring TFL's large fleet of buses remained fully operable by installing and maintaining the buses full CCTV system.
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Royal Marines
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United Kingdom
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200 - 300 Employee
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Royal Marine Commando - Signal's Specialist
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Jul 2009 - Dec 2015
Serving within the UK's elite Royal Marine Commandos I gained a wealth of knowledge, experience and skills from an extremely varied and demanding career.The Royal Marines helped me to develop a strong ethos of professionalism, adaptability, discipline and determination. The skills that I learned and developed throughout my career have equipped me with all the tools required to build a successful commercial career in IT Delivery and Project Management. As a communications expert, I was not only required to operate as an elite soldier but also to think methodically, strategically and technically while providing my unit with full command and control through communications support.Skills Utilised Included:LeadershipProven record of effectively managing and leading teams of intelligence operators. Experienced in people management, performance enhancement and promoting enthusiastic, hardworking cultures.Technically Minded Required to configure, maintain and operate military communication systems in harsh and inhospitable environments.Project Management Planning, managing and commanding military operations and exercises throughout the UK and abroad.Stakeholder ManagementRequired to manage, brief and direct various stakeholders ranging from briefing senior military officers, training foreign state’s military personnel and managing hostile actors.
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