Gary Allen
Solution Engineer, Information Governance Solutions at Canon Business Process Services- Claim this Profile
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Topline Score
Bio
Credentials
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Accounts Payment Solution Consultant
Institute of Finance and ManagementFeb, 2016- Oct, 2024 -
CDIA+
CompTIAOct, 2014- Oct, 2024 -
Project Management Professional (PMP)
Project Management InstituteDec, 2020- Oct, 2024 -
Project Management Professional (PMP)
Project Management InstituteJan, 2020- Oct, 2024 -
Project +
CompTIA
Experience
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Canon Business Process Services
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Solution Engineer, Information Governance Solutions
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May 2014 - Present
Drive revenue (new business, renewal) to Canon, primarily the Business Processing Centers• Provide content for RFPs, RFIs, and business plans• Edit and/or update Qvidian and or Salesforce material• Develop and complete pro forma pricing• Create Proposals and Statements of Work for new business opportunities• Complete Initial Risk AssessmentsEnhance Canon Outsourcing Offerings• Create client surveys• Assist in the creation of case studies, white papers, cut sheets, and brochuresConduct Requirements Gathering• Create project workflows for advanced services• Complete sampling reviewsManage Project Implementation for the Processing Centers• Develop project plans for implementations• Manage communication cascade to all stakeholders• Document implementation progress and manage expectations• Ensure project milestones are completed• Conduct periodic production audits to ensure service delivery meets anticipated targets• Host project 'post mortem' meetings and document 'lessons learned'
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Novitex Enterprise Solutions
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Service Delivery Manager - Imaging Services (Enterprise Client)
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Mar 2007 - Apr 2014
Manages direct staff of 50+ ranging from full time, temporary workers, and off-shore resources across 3 U.S. cities and India:o Developed onboarding strategy and workflow to move existing critical electronic document management processes off-shore with zero SLA impact. Increased annual revenue over 300% from 1.2 million to 4.7 million in 4 years with a 100% increase in gross profit margin. Established and maintains all contracted equipment and service level agreements Evaluated, designed, and implemented a wide range of technology and process improvements to the existing operation to meet / exceed client document workflow requirements. Managed team which drove various strategic and targeted initiatives to help client reach operational and transformational goals:o Multi – Solution / Tiered Transactional pricing strategy and working model.o Centralization of various distributed imaging workflows which contained dedicated client managed personnel.o Document Archiving & Decommissioning in support of firm wide office consolidation migrations nationally.
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Solution Design Consultant
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2001 - 2007
Analyze assigned accounts - identify key applications that can be leveraged within industry segments to achieve targeted sales objectives. Achieve monthly, quarterly, and yearly Mailstream Solutions revenue, and unit targets (3M – New Business, 10M – Renewal Contracts). Keep abreast of traditional and non-traditional sources of competition; evaluate and benchmark against competition focusing on solution integration and overall customer experience. Utilize various selling techniques and marketing strategies to demonstrate to the customer how the proposed business solutions will positively impact their ROI Assists customers in making logical decision to acquire proposed solutions. Maintain in-depth expertise in the following: Postal knowledge, Computer Literacy, Competitive solutions and Markets, and Industry knowledge of the designated vertical markets identified by Pitney Bowes senior leadership
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