Gary Alguire

Sr. Contact Center Delivery Engineer at Presidio
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Genesys Certified Associate (GCA) - PureCloud
    Genesys
    Dec, 2018
    - Nov, 2024
  • Cisco Unified Contact Center Enterprise Specialist
    Cisco
    Jun, 2017
    - Nov, 2024

Experience

  • Presidio
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Contact Center Delivery Engineer
      • Jul 2019 - Present

      Cisco UCCE/UCCX/WxCC Contact Center Specialist Cisco UCCE/UCCX/WxCC Contact Center Specialist

  • Dimension Data
    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Solutions Architect
      • Oct 2003 - Jul 2019

      Cisco UCCE/UCCX Contact Center Specialist Cisco UCCE/UCCX Contact Center Specialist

  • VISTA I.T.
    • Information Technology & Services
    • Principal Engineer
      • Jan 2000 - Oct 2003

      Cisco UCCE/UCCX Contact Center Specialist Cisco UCCE/UCCX Contact Center Specialist

  • International Network Services
    • Information Technology & Services
    • 1 - 100 Employee
    • Managing Consultant
      • Jan 1995 - Jan 2000

      Cisco Network (Router/Switch) SpecialistManaged a large team to deploy a voice and network solution at Deutsche Telekom, Germany for 2 years. Responsibilities included project management, development of a web front-ended database tracking system, and primary interface between engineering team and Deutsche Telekom executives.Managed a large team to deploy managed network solutions at MCI for 4 years. Responsibilities included project management, Cisco and Nortel IP network design and deployments for MCI managed customers, and primary interface between engineering team and MCI executives.

    • Managing Consultant
      • Jan 1994 - Dec 1999

  • Ultra Networks
    • Information Technology & Services
    • Principal Consultant
      • Jan 1991 - Dec 1995

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