Experience

Big 4 Consultancy Firm

• United Kingdom
• Accounting
• 200 - 300 Employee

• Consultant, Senior Case Assessor

  • Jul 2021 - Present

  Large scale remediation program reviewing financial advice provided by licensed advisers. Where inappropriate, recommend appropriate remediation. Project overseen by independent consultants, licensee, and industry regulators. • Applied extensive methodology and guidelines to complex advice provided on superannuation, personal insurance, and retirement: multiple product platforms. • Technical knowledge of compliance standards and Corporations Law and other legislative requirements. • Specialised areas of work requiring high level of attention to detail, accuracy of analytical outcome, and reporting skill. • Collaborate with Subject Matter Experts (SMEs), present possible alternatives to assessment approach, then progress case to completion with optimal outcome. • Stay abreast of project direction with particular attention to applying critical methodology updates. Show less



AMP

• Australia
• Financial Services
• 700 & Above Employee

• Principal Financial Planner

  • Feb 2000 - May 2021

  Financial services company in Australia and New Zealand providing superannuation and investment products, financial advice, and banking products including home loans and savings accounts. • Provided personal advice and product solutions to individual clients and Employer superannuation plans - including Defined Benefit Plans (DBPs). • Processed transactions on member accounts including contributions (concessional and non-concessional), withdrawals, investment switches, and maintenance of individual and company level insurance arrangements. • Monitored and reported on account/fund activity on a monthly, quarterly, and annual frequency. • Main point of contact for complex client and employer enquiries (including inception of super plans and general ongoing requirements). • Prepared and presented superannuation proposals at individual and employer levels (including product fees, features, and insurance costs/options). • Managed complaints from members and/or employers as they presented, escalated if/when required. • Managed all potential risks and maintained compliance requirements of licensee and regulatory requirements. Show less



State Street

• United States
• Financial Services
• 700 & Above Employee

• Account Manager

  • Feb 1995 - Dec 1999

  One of the largest custodian banks, asset managers, in the world. Provides investment servicing, data and analytics, investment research and investment management to institutional client. • Responsible for managing a team of 12 Account Administrator staff providing daily valuations and unit pricing to internal and external stakeholders. • Coached and developed Account Administrators to achieve team productivity and quality targets. • Oversight of trade settlements, corporate actions, applications, and redemptions. • Proactive management of service issues, resolution of all client and internal initiated queries, and escalation of any unresolved matters to Operations Management. • Ensure operational and risk compliance frameworks are appropriately identified and embedded into the business operation. Show less



DELAWARE GROUP GLOBAL & INTERNATIONAL FUNDS

• United States

• Consultant, Foreign Exchange

  • May 1994 - Dec 1994

  Global asset manager across fixed income, equities, listed real estate, listed infrastructure, hedge funds, and multi-asset solutions. • Responsible for reconciling and reporting on foreign exchange positions in a high-pressure environment. • Forecast currency requirements based on trade settlements, applications, and redemptions. • Collaborated with foreign exchange dealer to buy/sell currency as required. Global asset manager across fixed income, equities, listed real estate, listed infrastructure, hedge funds, and multi-asset solutions. • Responsible for reconciling and reporting on foreign exchange positions in a high-pressure environment. • Forecast currency requirements based on trade settlements, applications, and redemptions. • Collaborated with foreign exchange dealer to buy/sell currency as required.



AMP

• Australia
• Financial Services
• 700 & Above Employee

• Managed Fund Administrator

  • Jan 1989 - Dec 1990

  • Provided administrative support to portfolio managers on the International Dealers Desk. • Developed spreadsheets to analyse portfolio market exposures at country, asset class, industry, and individual security levels. • Prepared ad-hoc reporting for fund managers to present their findings and recommendations to senior management panels. • Provided administrative support to portfolio managers on the International Dealers Desk. • Developed spreadsheets to analyse portfolio market exposures at country, asset class, industry, and individual security levels. • Prepared ad-hoc reporting for fund managers to present their findings and recommendations to senior management panels.