Solutions & Product Manager

• Aug 2021 - Present

Head Of Operations - Robotics Process Automation

• Oct 2019 - Aug 2021

1. Project Management.a) Restructuring entire companies approach to DevOps methodology.ii. Adapting DevOps to an “agile” RPA environment. iii. Created repositories on DevOps using TFS to manage version control internally. iv. Managing responsible teams and stakeholders through reporting and metrics using Devops. v. Creating and managing backlogs and development sprints. c) Implementing an agile environment and methodology.i. Daily morning stand ups with team – To assess work done, work to be completed and blockers that require assistance from operations. d) Establishing User Acceptance Testing along with appropriate testing documentation. i. Set up and co-ordinate UAT’s with customers.2. Managing all project budgets. i. Drafting of initial cost estimations. 3. Business Analysis.i. Assessing and Identifying processes feasible processes for automation alongside clients. ii. Key point of contact between client and development team.iv. Drafting of Process Definition Design documentation (Scope Documentation).b) Project test case documents. i. Drafting test case document used during UAT for positive and negative testing.c) Drafting handover documentation/User manuals post production implementation – deployment.i. The purpose of this documentation is to act as an instruction manual for the client to understand how each bot works and gives them the ability to apply basic troubleshooting when errors are encountered. 4. Operations management:a) COE Implementation.i. Establishing RPA Center of excellence within our client’s environment b) Support & Operations Center iv. Identifying and setting up a managed service team to manager retainer clients. v. Daily product management. vi. SLA management for our managed service clients. c) Incident reports.i. Implemented bot incident reports to send to customers and for internal use to keep track of exceptions, issues and concerns.Request full CV for detailed job descriptions

Business Development Manager – Payment Technology & Fintech Conferences

• Sep 2018 - Oct 2019

1. Business Development and Sales. a) C-suit level client acquisitions and stakeholder management. i. Daily engagements with key stakeholders within the banking and fintech verticals.ii. Sales - Demonstrate ownership of and use of Sales methodology to sell sponsorship and exhibition packages and maintain the company’s growth development strategy. iii. Identifying client needs and objectives along with their market strategy for the African market. b) Market research and network engagement.i. International travel to assess global trends and secure large accounts looking to penetrate the African market though competing events and conferences. 2. Project Management.a) Operations and Event coordination.i. Manage and coordinate all events, exhibitors, sponsors and conferences.ii. Drafting of venue floor plans and work closely stand builders to prepare the conference venues.iii. On boarding of exhibitors and sponsors and coordinating marketing efforts to ensure marketing strategies remain in line with each companies specific needs and objectives. iv. Managing all project management documentation.b) Managing all project budgets. i. Drafting and managing all quotes sent to clients. ii. Drafting and managing all project contracts for exhibitors and sponsors. iii. Managing approved project budgets.iv. Managing unforeseen additional expenditure through contract negotiations.3. Marketing a) Engaging with the market through digital marketing.i. Email copywriting to engage with the local and international banking and fintech markets. ii. Managing marketing campaigns and prioritizing targeted efforts.iii. Coordinate and ensure client marketing strategy is met during the conference.iv. Design brochure and prospectus alongside design and marketing teams.Request full CV for detailed job descriptions

Development Project Lead & Head Of Sound Design

• May 2016 - Aug 2018

1. Project Management.a) Implementing an agile environment and methodology.vi. Weekly stand ups with dev team – To assess work done, work to be completed and blockers that require assistance from Creative director. b) Work closely with the development team to ensure project mile stones are met.viii. Adapting the use of Kan ban boards to the development team. xi. Managing key stakeholders and ensuring their vision of the project is met. xii. Creating and managing Kan ban items and development sprints with development lead. c) Systems and experience reviews prior and testing. 5. Project Scope Analysis – Creative direction.viii. Translating creative scope and scripts into scope specifications. x. Drafting of Scope specification documents.b) Project document management. i. Ensuring all project scope documentation is up to date and managed.2. Manage project budgets. 3. Infrastructure and environment management:a) Cross platform VR/AR system installations.Sound Design Department:4. Managing sound design applications and technical team direction.i. Plan the sound production for the VR, AR, Mix Reality and video games projects and ensure milestones are met.ii. Manage project timelines and budget allocation. iii. Influence overall project design & ideas, participating from prototyping phases.vii. Implementation of all types of audio assets using proprietary tools and systems.viii. Scope, draft and maintain project’s technical audio-related documentation.a) Team and department management:i. Manage sound design team to ensure project deadlines are met. ii. Provide the project scope and client needs with enough detail to the team to assist them with project execution. iii. Manage budget and performance constraints while keeping the team accountable for their responsibilities.iv. Manage all active and planned bug fixing and needed enhancements.Request full CV for detailed job descriptions

Co-Owner - Sound Design Lead & Co Creative Director

• Jan 2011 - Feb 2016

1. Leading sound design applications scope and technical implementations.i. Plan and coordinate the sound production for the Feature films, television programs, television commercials and online media projects and ensure milestones are met.ii. Manage on set sound recording teams/ departments and ensuring the correct technologies are applied. iii. Plan coordinate the sound production for VR and interactive activations projects.iv. Manage project timelines and budget allocation. v. Lead contributor in creating sound pallets with clients to ensure their vision is understood and delivered. vi. Developing high quality audio assets through various technologies an foley design.6. Creative direction.a) Key contributor to creative concepts and direction.i. Work closely with business partner (Lead Animator) to conceptualise projects scripts for clients. b) Stakeholder management and Business development:i. Manage outsourcing model through agencies and other media houses.ii. Key stakeholder management when dealing with clients directly. v. Communicating and pitching ideas to clients. vi. Attending award evenings and networking events to promote our business and solutions. 2. Project Management.c) Project management lead within partnership.i. Co-ordinate all departments during projects.ii. Present weekly updates to our agency partners and clients. iii. Management of scope creep and cost impact on project and stakeholders.vi. Ensure that all projects remain compliant according to media requirements and governance. vii. Assisting with all governance according to the broadcast standards of south Africa and international requirements. viii. Managing project budgets. c) Project document management. 3. Operations. b) Managing business finances and daily operations. i. Ensuring all accounts and invoices are kept up to date.Request full CV for detailed job descriptions

Lead tutor – Instruments and music theory,

• Aug 2008 - Nov 2012

1. Technical and theoretical development a) Planning and preparing lessons in relation to individual pupils' needs and examination syllabus. i. Tutoring guitar and bass instruments to higher grade students. ii. Preparing higher grade students for university level syllabus iii. Following and preparing the Trinity syllabus music grades between 1 & 7. iv. Creating and preparing own unique syllabus for further skills developments. v. Preparing students for international graded music exams.vi. Preparing and co ordinating ensembles for students. vii. Creating weekly performance assessments. b) Theoretical development and composition i. Ensuring students have a firm grasp of music theory concepts. ii. Guiding students through best practices in reading and writing music theory.iii. Preparing students for international graded music exams.iv. Working through Trinity music syllabus for internal and external assessments.v. Preparing and managing all course and exam documentation. vi. Creating weekly performance assessments. 2. Student schedule and exam co-ordination. a) Assisting business owner with student schedulingi. Ensured student time tables did not overlap with other tutors time tables.ii. Assisted with co-ordinating exam time table and moderators. iii. Worked closely with Trinity Hall moderators in order to keep within examination best practises. iv. Ensuring exam halls are equipped with working equipment. v. Co-ordinate students for ensemble exams and year end show cases.Request full CV for detailed job descriptions

Sales Representative

• Jun 2005 - Nov 2005

Sales Representative

• Jan 2005 - Jun 2005