Garry Merton
Administrative Office Specialist at Culworth Grounds Farm- Claim this Profile
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Bio
Kevin Grant
Garry managed me for a number of years when i first started working for BT Group which was my first "proper" job after uni. Garry is an excellant people manager and helped me hugely with my professional development whilst i worked for him. Garry brings out the very best in everyone on the teams he manages as he takes such a refreshing approach to caring about his team members and understanding them as individuals. This approach makes everyone feel empowered and supported to work to the very best of their abilities. Garry has a great sense of humour so working on his team was always a lot of fun. At the same time Garry always provided leadership, direction and drive so his teams are high performing and deliver their targets.Garry is an excellant, confident and engaging communicator as well as an agile problem solver who really develops his teams. As a result i can truly say it was a pleasure to work with him and his support and mentoring gave me a lot of confidence to learn, develop key skills and move forwards in my career.
Jo Upward
Garry was a pleasure to work with. He is highly customer focused, skilled at managing stakeholders at all levels in the organisation and building relationships to achieve his goals. He takes a strategic approach and his positive attitude to opportunities and challenges means he is a real asset in both team and leadership roles.
Kevin Grant
Garry managed me for a number of years when i first started working for BT Group which was my first "proper" job after uni. Garry is an excellant people manager and helped me hugely with my professional development whilst i worked for him. Garry brings out the very best in everyone on the teams he manages as he takes such a refreshing approach to caring about his team members and understanding them as individuals. This approach makes everyone feel empowered and supported to work to the very best of their abilities. Garry has a great sense of humour so working on his team was always a lot of fun. At the same time Garry always provided leadership, direction and drive so his teams are high performing and deliver their targets.Garry is an excellant, confident and engaging communicator as well as an agile problem solver who really develops his teams. As a result i can truly say it was a pleasure to work with him and his support and mentoring gave me a lot of confidence to learn, develop key skills and move forwards in my career.
Jo Upward
Garry was a pleasure to work with. He is highly customer focused, skilled at managing stakeholders at all levels in the organisation and building relationships to achieve his goals. He takes a strategic approach and his positive attitude to opportunities and challenges means he is a real asset in both team and leadership roles.
Kevin Grant
Garry managed me for a number of years when i first started working for BT Group which was my first "proper" job after uni. Garry is an excellant people manager and helped me hugely with my professional development whilst i worked for him. Garry brings out the very best in everyone on the teams he manages as he takes such a refreshing approach to caring about his team members and understanding them as individuals. This approach makes everyone feel empowered and supported to work to the very best of their abilities. Garry has a great sense of humour so working on his team was always a lot of fun. At the same time Garry always provided leadership, direction and drive so his teams are high performing and deliver their targets.Garry is an excellant, confident and engaging communicator as well as an agile problem solver who really develops his teams. As a result i can truly say it was a pleasure to work with him and his support and mentoring gave me a lot of confidence to learn, develop key skills and move forwards in my career.
Jo Upward
Garry was a pleasure to work with. He is highly customer focused, skilled at managing stakeholders at all levels in the organisation and building relationships to achieve his goals. He takes a strategic approach and his positive attitude to opportunities and challenges means he is a real asset in both team and leadership roles.
Kevin Grant
Garry managed me for a number of years when i first started working for BT Group which was my first "proper" job after uni. Garry is an excellant people manager and helped me hugely with my professional development whilst i worked for him. Garry brings out the very best in everyone on the teams he manages as he takes such a refreshing approach to caring about his team members and understanding them as individuals. This approach makes everyone feel empowered and supported to work to the very best of their abilities. Garry has a great sense of humour so working on his team was always a lot of fun. At the same time Garry always provided leadership, direction and drive so his teams are high performing and deliver their targets.Garry is an excellant, confident and engaging communicator as well as an agile problem solver who really develops his teams. As a result i can truly say it was a pleasure to work with him and his support and mentoring gave me a lot of confidence to learn, develop key skills and move forwards in my career.
Jo Upward
Garry was a pleasure to work with. He is highly customer focused, skilled at managing stakeholders at all levels in the organisation and building relationships to achieve his goals. He takes a strategic approach and his positive attitude to opportunities and challenges means he is a real asset in both team and leadership roles.
Experience
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Culworth Grounds Farm
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United Kingdom
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Farming
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1 - 100 Employee
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Administrative Office Specialist
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Nov 2022 - Present
Maintaining comprehensive records Implementation of processes and policies Operational business technology coordination Team leadership and coordination of roles and responsibilities of staff Maintaining comprehensive records Implementation of processes and policies Operational business technology coordination Team leadership and coordination of roles and responsibilities of staff
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BT
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Belgium
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Financial Services
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1 - 100 Employee
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Jan 2015 - Jul 2022
The role concluded as part of BTs strategic closure program. Though not unexpected, I doffed my Hat on a 35-year career within BT. Credit-Revenue management was a role I wholeheartedly enjoyed and was a natural calling. I became the troubleshooting manager, developing key relationships with key stakeholders and customers to improve static or new financial revenue areas. Great area to work in, great people, great achievements.
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Jan 2011 - Jan 2015
Post winning BTs Best Leader award , I was asked to lead on People engagement, understanding the reasons for current EEI and creating a plan to improve not just the EEI score but genuine motivation and advocacy. Concurrently managing an operational team within BT wholesale.
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Jan 2005 - Jan 2011
Operational Manager for BT White label Services - managing a team of up to 40 people . A very positive role working alongside demanding but equally positive customers - significantly the Post Office.
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Jan 1997 - Jan 2005
A very good development role- where I managed a team reviewing complaints linked to BTs repair service and customer guarantee scheme claims, plus those with clear financial losses. A role where I developed a clear understanding of process and equitable outcomes . IT was a great role for written communication skills .
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Education
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Steyning Grammar school
Community
