New Business Development

• Oct 2021 - Present

Business Development Partner

• Oct 2015 - Oct 2021

ClayOPS (www.clayops.com) is a bespoke business analytics consultancy and trainer that optimizes data for Performance Storytelling. Founded in 2010, ClayOPS team consists of business consultants, analysts and data technology experts, with the simple goal of simplifying the way our customers see and use their data. We work with public service organisations and commercial companies to improve performance through data. Organisations on the digital transformation journey find that there is a compelling business need to harness this data across multiple data sources, to track progress against objectives, gain insights, and more important, drive action to gain a competitive edge. ClayOPS consults with leaders to translate their strategic objectives into aggregated and visual business indicators and measures across key dimensions of their business. This is done through ClayOPS framework and methods, starting with data aggregation to build the data platform, automating work flow, connecting data to action, presenting the data in dashboards, and assisting with end user readiness and change management.

Entrepreneurship

• 2014 - Present

Laundry Operations & Services in Foreign Worker Dormitories, Student Hostels & Service Apartment. Laundry Operations & Services in Foreign Worker Dormitories, Student Hostels & Service Apartment.

Sales & Marketing Director

• Sep 2013 - Jun 2016

Leading the next wave of growth for the sales & marketing team of an ISO 9001:2008 certified 1Care Global Pte Ltd. 1Care Global provides end to end solution and services that includes All Risk, Extended and Replacement Warranty across an array of products, not limited to consumer electronics etc. We pride ourselves for having a formidable partnership with reputable worldwide and regional brokers and insurance companies, thus enabling risk mitigation management while providing the extensive support for renowned IT MNCs and organised retailers in India, China and South East Asia which includes claim call centre system and processing management of product service warranties, allowing our customers to focus on maximizing options attached profitability.

Asia Pacific Retail Sales Lead

• Oct 2012 - Aug 2013

Directly responsible for the retail strategy and implementation plans to translate the regional growth scenarios of existing & new product groups into execution in all defined channels. Lay foundation to further extend retail capability in other emerging product businesses and channels. Build the required organizational, business and leadership capabilities across the region to support the businesses and their sales/customer experience objectives.

Asia/MEA OEM Multinational Account Manager

• Oct 2008 - Sep 2012

Building a strong OEM Multinational Account engagement model with partner's HQ, regional and field subsidiaries across Asia and MEA region, aligning with customers aspirations for explosive Asian/MEA growth trajectory. Drive revenue & other long term sales objectives with OEM Multinational Account partner, specifically in consumers segment by being a Trusted Advisor in market trends and retail/consumer experience strategy.

Head of Department/Business Development Director

• 2006 - 2008

Head of Department for Mobile/Gaming & IT division. Leveraging prior distribution channel and MNC experience to bring in a new refresh element of retailing and knowledge to complement existing retail culture & strength of Courts Singapore. Responsible for multi-vendor relationship across mobile, gaming and IT categories. Manage category sales operations and profitability while collaborating closely in retail marketing team. Head of Department for Mobile/Gaming & IT division. Leveraging prior distribution channel and MNC experience to bring in a new refresh element of retailing and knowledge to complement existing retail culture & strength of Courts Singapore. Responsible for multi-vendor relationship across mobile, gaming and IT categories. Manage category sales operations and profitability while collaborating closely in retail marketing team.

SEA Home & Entertainment Business Development Manager

• 2002 - 2005

Responsible for Microsoft Home & Entertainment (Consumer) Distribution & Retail Strategy for the SEA Region. Drive sales/profitability and channel marketing for products including the leading console platform, Xbox, full packaged software, keyboard and mouse etc.

OEM Sales Manager

• 1997 - 2002

Divisional Manager for Microsoft Singapore OEM team; responsible for overall sales performance of Direct OEM and Distribution/Channel business.