Experience

Harris Mechanical Services Industries

• United States
• Facilities Services
• 1 - 100 Employee

• General Manager

  • Nov 2022 - Present

  Since 1986, Harris Mechanical Services is one of the premier commercial mechanical service companies in central Virginia. Since 1986, Harris Mechanical Services is one of the premier commercial mechanical service companies in central Virginia.



BGIS

• Canada
• Facilities Services
• 700 & Above Employee

• Account Director

  • Jun 2022 - Oct 2022



JLL

• United States
• Real Estate
• 700 & Above Employee

• Sr. Director, Sr. Facilities Manager

  • Jul 2019 - Feb 2022

  For the Capital One Account - Responsible for management/development of service delivery staff, to include three facilities managers, eighteen building operating engineers (electricians, HVAC/R techs, critical systems and handyman), budgets/variance reporting, KPIs, vendor management and procurement, all hard & soft services, building/safety codes/regulations, central POC for clients and teams, projects, work order system (Corrigo) review, approvals and reporting, and 1.1M sq/ft of owned/leased office space with dinning, fitness & healthcare, located in Virginia, Florida, Georgia and Alabama. • Responsible for the Knolls campus (5 office buildings on ~120 acres of manicured lawn/parking lots) located in Innsbrook, in Glen Allen, Virginia. • Responsible for the day-to-day experience of ~10,000 Capital One associates in four states. • Partnered with our Project Management team to complete various projects with an average annual budget ranging anywhere from $750K - $2.5M (e.g., major renovations of office spaces and dining areas, decommissioning buildings in preparation to sublease or sell, converted a 200,000 sq/ft data center into office space, Xeriscaping, safety related projects, etc.).



The Service Company of Virginia

• United States
• Facilities Services
• 1 - 100 Employee

• Vice President, Commercial HVAC&R Division

  • Jul 2018 - Apr 2019

  Commercial HVAC&R and Controls service and installation. Responsible for new division start-up, to include business plan, budget, processes/procedures, strategies/tactics, hiring, training, management, sales/business development, vehicle branding, with complete P&L responsibility. Hired a team and was able to generate positive cash-flow by November 2018. Commercial HVAC&R and Controls service and installation. Responsible for new division start-up, to include business plan, budget, processes/procedures, strategies/tactics, hiring, training, management, sales/business development, vehicle branding, with complete P&L responsibility. Hired a team and was able to generate positive cash-flow by November 2018.



IES

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Director of Mechanical Service

  • Mar 2018 - Jun 2018

  Commercial HVAC&R and Controls service and installation. I was recruited/hired to relocate back to Richmond, Virginia to manage and grow the mechanical service division. This was a new division IES started in September 2018. I was laid off and the division was subsequently closed not long after. Commercial HVAC&R and Controls service and installation. I was recruited/hired to relocate back to Richmond, Virginia to manage and grow the mechanical service division. This was a new division IES started in September 2018. I was laid off and the division was subsequently closed not long after.



Piedmont Service Group

• United States
• Facilities Services
• 100 - 200 Employee

• General Manager

  • Jul 2014 - Mar 2018

  Commercial and industrial energy sustainability, facilities services, building controls and HVAC service and construction company. Responsible for the day-to-day operation of a multi-million-dollar regional office. Provided leadership, expertise, and management of branch operations and a staff of eighteen (projects and maintenance sales reps, service manager, dispatchers, project supervisor and field technicians), to include sales, maintaining excellent professional service to our customers, budget, P&L, enforcement of safety/code/license compliance, training, account management, vendor relations, payroll, estimating, purchasing, inventory, repair and maintenance work orders, projects and utilization of the company’s CMMS (Wennsoft/Key2Act) work order system and Salesforce for all sales. • Exceeded sales/branch growth goals in both 2016 & 2017. • Maintained customer retention at ~98.6% during my tenure. • As the Stultz authorized representative for our area, provided warranty service for the critical cooling equipment for Microsoft in their new facility located in southern Virginia. • Some of our 160+ client accounts included, College of the Albemarle, Isle of White Schools, Museum of the Albemarle, Navy Cyber Defense Ops Command, CBRE, JLL, Commonwealth Commercial, SL Nusbaum, Stihl, Inc., Mitsubishi plants, Greenbrier Mall, Virginia Beach City Schools, ABNB Financial, PNC Banks and Charter Communications. • Was awarded the $1.2M HVAC project for the newly purchased 865,000 sq/ft building by Stihl, where a helicopter was utilized to remove and replace many large rooftop units, requiring ~100 lifts. The airlift service informed us our lift-time broke their previous record of 4.5 minutes by more than 1 minute. This was made possible due to all of the upfront planning of our team.



Nextech

• United States
• Facilities Services
• 100 - 200 Employee

• Regional Operations Manager

  • Oct 2013 - Jul 2014

  National HVAC&R Service Provider. Training to be a vice president/branch manager, responsible for the day-to-day operation of a multi-million dollar regional branch office and for supporting/implementing the company’s business plan by providing leadership, expertise, and management of branch operations, to include maintaining excellent professional service to its customers, P&L of the branch, management of direct (two regional service managers and two area service managers) and indirect reports (two dispatchers and twenty-four field service technicians), enforcement of safety/code/license compliance, staff training, account management, vendor relations, payroll, estimating, purchasing, inventory, repair and maintenance work orders, projects and utilization of the company’s CMMS (SM-Plus).



Goodwill Industries International

• United States
• Non-profit Organizations
• 700 & Above Employee

• Director of Facilities

  • May 2012 - Aug 2013

  Responsible for supporting the company’s business plan by providing leadership, expertise, and management of repairs, maintenance and improvements of real estate utilized by GCVA (thirty different properties, totaling ~800,000 square feet) in conducting its operations, to include managing actual expense to budget, an internal staff (2 Facilities Managers, a Facilities Coordinator and 5 Technicians), subcontractors/vendors, work order management via a CMMS (IssueTrak) and project management utilizing MS Project. • Developed a Quality Assurance Program and Operations/Maintenance Policies/Procedures Manual. • Renovated 33,000 sq/ft of office space in the 130,000 sq/ft corporate headquarters. • Assisted Construction in building/opening two 16,000 sq/ft stores and a tenant build-out of a 118,000 sq/ft building. • Utilized RFP and rolled out new building energy management program utilizing Novar-Honeywell EMS. • Was introduced to real estate site selection/due diligence and new building construction. • Increased usage of existing CMMS by approximately 35%, while researching better software alternatives. • Assisted Asset Protection in writing the Disaster Recovery Plan and Emergency Shutdown Procedures.



Azizi International, Inc.

• Founder & CEO

  • Oct 1993 - May 2011

  Commercial Facilities Management Company, with a primary focus on HVAC/R, serving businesses with branch locations throughout the United States, Canada, Puerto Rico, and the U.S. Virgin Islands. Services included scheduled maintenance, emergency repair service, planned unit/system(s) replacements, energy management systems monitoring, technical support, pre/post-construction surveys, capital/special projects, new construction, indoor air quality testing, plumbing, electrical, etc.• Built, led, and managed a successful company combing industry knowledge and astute strategic business and financial skills. Leveraged world-class customer service to grow revenue and brand recognition through a Total Quality Management philosophy rooted in the organization’s proven ability to demonstrate uncompromising integrity.• Created a business that generated steady financial growth from start-up to $12.7M annually.• Developed and negotiated contractual agreements and managed a network of 300+ independent contractors.• Hands-on creation and management of a business consisting of a call-center, technical support, estimating, project management, customer service, information systems/technology and an accounting department.• Responsible for a staff of twenty-four fulltime employees and several parttime associates. My direct reports included a vice president, finance director/controller, operations director, head of I.T. and manager of contracts.• Serviced ~10,000 commercial properties (~80,000,000 square feet) and processed ~28,000 work orders annually. • Hired, trained and retained top talent, employing a people-first management style.• Spearheaded the research, evaluation and implementation of software platforms (accounting and CMMS, i.e., Micromain and Data Basics) and phone system migrations, upgrades and replacements from older less versatile versions, in order to accommodate company growth, industry trends and client need.

• Founder & CEO

  • Oct 1993 - May 2011

  Our customer accounts included companies such as Best Buy, Dollar Tree, Gamestop, Office Depot, Circuit City, Nine West, Olan MIlls, Williams Mullen, Sterling Collision Centers, Harry & David, Roomstore, Big Lots, KB Toys, Finish Line, Blue Mercury, J. Crew, Heilig-Myers, Perry Ellis, David's Bridal, Jos. A. Bank, Hibbets Sports, Spencer Gifts, etc.



United Service Analysts, Inc.

• Richmond, Virginia Area

• Director of Operations

  • Apr 1990 - Sep 1993

  Director of Operations – Richmond, VA National Commercial HVAC&R Service Management Company, serving businesses with branch locations throughout the United States and Canada. Was promoted from service manager to director of operations in January 1992. Managed a staff of five employees, including a service manager, estimator and customer service/administrative assistants. Maintained a high level of accountability for service standards, pricing, and contractual terms, implementing a hands-on approach to the delivery of outstanding customer service and was the main point of contact for several accounts. • Managed scheduled maintenance, emergency service request, pre/post-construction surveys and special projects. • Generated repair and project proposals. • Negotiated contractual terms and agreements with clients and contractors. • Provided technical oversight for the entire operation. • Established and implemented company standard operation procedures.



Trane, Seaboard Mechanical, Merchants Refrigeration

• Richmond, Virginia, United States

• Installer, Technician, Project Manager, Service Sales Rep.

  • 1982 - 1990

  Hands-on experience in the HVAC&R residential/commercial/industrial/institutional service and construction industry during the first ~8 years of my career, to include many large residential and apartment community projects, retail stores/shopping centers, grocery stores/restaurants, K-12 schools, colleges/universities, office buildings, hotels, convenience stores, movie theaters, hospitals, manufacturing facilities, etc., for sites such as Dupont, Towson University, Russian Embassy in Washington DC, Baltimore Washington International Airport (BWI), Marine Base Quantico, Regency Square Mall, Ukrops, etc.