Experience

Therapeutic Goods Administration

• Government Administration
• 400 - 500 Employee

• Director, Business Systems Review and Reporting

  • Feb 2019 - Present

  Leading a multidisciplinary team delivering strategic think through business intelligence, increasing transparency, and supporting the advancement of technology in a world renowned regulator. Working through influence to deliver excellence. Leading a multidisciplinary team delivering strategic think through business intelligence, increasing transparency, and supporting the advancement of technology in a world renowned regulator. Working through influence to deliver excellence.



ACT Government

• Australia
• Government Administration
• 700 & Above Employee

• finding opportunities for improvements

  • Feb 2017 - Feb 2019

  Undertaking an initiative to map all the ideas and projects that teams are working on to identify and assess the core business issues at the heart of each problem being solved. The strategic intent is to deliver an investment logic approach to collaboratively solving root problems, rather than applying 'bandaids'.

• ICT Manager - TCCS

  • Jun 2014 - Feb 2017

  Working in the Shared Services ICT Business Application Management Branch, leading an embedded team within the Transport Canberra and City Services Directorate of the ACT Government.Supporting the Directorate in its use of technology, particularly supporting advancements in tactical planning to meet strategy.



Communities at Work

• Australia
• Individual and Family Services
• 100 - 200 Employee

• Director ICT

  • Jan 2013 - Jun 2014

  Overall leadership and management of a small dedicated team, all technology systems, policies, and procurement.Developed strategy to move the technology culture shift of break-fix only to proactive maintenance and value adding. Operationally this prioritised guiding new ideas to fruition, and project work, over day-to-day repairs needed to keep systems in action. This was supported by the replacement of almost all technology reducing system induced problems.This team delivered technology as greenfield replacing brownfield. The model was to replace all centralised infrastructure, improving networks across 40 locations, replacing software and 90% of client computing infrastructure. The team shifted from white-box desktops to a fleet of consistent, warranted systems.The key success measure was the ratio of requests that begin with "when will you" to "how could I", the latter being the preferred. This was dramatically improved.



Ballarat City Council

• Australia
• Government Administration
• 100 - 200 Employee

• Manager ICT

  • Jan 2011 - Aug 2012

  Leadership of 14 staff to achieve a program of works concurrent to BAU support and growth, including: Storage Area Network redesign and replacement, including DR replication capacity; Replacement of email archiving solution and implementation of file archiving solution; Redesign of physical and logical network; Provisioning and rollout of hosted IP telephony services; Replacement of helpdesk & management solution; Procurement and implementation of NearMaps into GeoSpatial systemsLeadership and management of acquisition of library technology services into Council; Reduced overall IT expenditure through negotiating longer term deals with vendors, and capitalising on peak/trough sales periods; Re-alignment of ITIL processes with operational realities; Design and proof of concept development of integrated EDRMS platform for electronic communication, document management and records management; Realignment of ICT-HR relationship to expedite the new user process; Significantly improved results from annual security audit through constant focus.



Desert Peoples Centre

• Chief Information Officer

  • Nov 2008 - Dec 2010

  Overall technology leadership of a multi-partner greenfield knowledge precinct involving Government Authorities, Non-profits, CSIRO, Research Institutes, and Educational Partners.Led & project managed the delivery of all technology related infrastructure from underground headworks, micro data centre, vertical and horizontal cabling, servers, SANs, DC infrastructure, switching, VoIP solutions etc. Overall technology leadership of a multi-partner greenfield knowledge precinct involving Government Authorities, Non-profits, CSIRO, Research Institutes, and Educational Partners.Led & project managed the delivery of all technology related infrastructure from underground headworks, micro data centre, vertical and horizontal cabling, servers, SANs, DC infrastructure, switching, VoIP solutions etc.



Centre for Appropriate Technology

• ICT Manager

  • Dec 2001 - Nov 2008