Garry Hoffman
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Bio
Lane Morrow
From the moment I met Garry I knew he was a customer-centric individual. Garry's tenacity with regard to customer satisfaction speaks volumes about his personality and willingness to go the extra mile. It was a pleasure to work with Garry and I appreciate everything he did for my customers in effort to assist me in my quest for success.
J. Barry Dickinson, PhD
Garry was a model employee. He was committed, willing to work tenaciously with customers to resolve issues, would travel at the drop of a hat if required, and worked well with others. He would make a great contributor to any firm.
Lane Morrow
From the moment I met Garry I knew he was a customer-centric individual. Garry's tenacity with regard to customer satisfaction speaks volumes about his personality and willingness to go the extra mile. It was a pleasure to work with Garry and I appreciate everything he did for my customers in effort to assist me in my quest for success.
J. Barry Dickinson, PhD
Garry was a model employee. He was committed, willing to work tenaciously with customers to resolve issues, would travel at the drop of a hat if required, and worked well with others. He would make a great contributor to any firm.
Lane Morrow
From the moment I met Garry I knew he was a customer-centric individual. Garry's tenacity with regard to customer satisfaction speaks volumes about his personality and willingness to go the extra mile. It was a pleasure to work with Garry and I appreciate everything he did for my customers in effort to assist me in my quest for success.
J. Barry Dickinson, PhD
Garry was a model employee. He was committed, willing to work tenaciously with customers to resolve issues, would travel at the drop of a hat if required, and worked well with others. He would make a great contributor to any firm.
Lane Morrow
From the moment I met Garry I knew he was a customer-centric individual. Garry's tenacity with regard to customer satisfaction speaks volumes about his personality and willingness to go the extra mile. It was a pleasure to work with Garry and I appreciate everything he did for my customers in effort to assist me in my quest for success.
J. Barry Dickinson, PhD
Garry was a model employee. He was committed, willing to work tenaciously with customers to resolve issues, would travel at the drop of a hat if required, and worked well with others. He would make a great contributor to any firm.
Experience
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Job Seeker
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IT Services and IT Consulting
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500 - 600 Employee
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Currently Seeking employment
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Sep 2012 - Present
Currently look for position in electronics Currently look for position in electronics
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Interactive Services Group Inc. (ISG)
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delran , nj
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R&D and Customer Support Technician \ Bench Technician
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Sep 1996 - Jun 2012
Provided customers with diagnostic and troubleshooting telephone support Sent out quotes to customer for repairs as needed Evaluated training needs for all technicians in NJ and TX office Conducted on-the-job training for established technicians and new hires Led NJ Shop in meeting and maintaining ISO 9001:2008 standards Wrote and updated repair instructions for all models serviced by ISG Established and conducted test procedures for all test equipment and fixtures Communicated shop capabilities to customers realistically and clearly Researched and documented component level repair for new products Maintained, updated, and installed all software (including back-ups) for mobile computer products Setup and operated BGA machine to remove and install BGA IC`S as well as other hot air soldering machines. Troubleshoot PCB boards to component level Trained in the use of Mobi Control in the loading of software and applications as well as the use of Intermec 6920 Communications Software. Experience and knowledge of Win Hex and other deployment applications for Symbol (Motorola) devices Experience working on Norand/Intermec, Symbol/Motorola, Telxon, Melard, O’Neil, Zebra, Palm and DAP equipment as well as Panasonic Toughbook’s and Fujitsu Notebooks Worked with Sales Department and Logistics in setting customer costs and helped them with fitting the customer with the correct equipment Dispatched to customer sites to troubleshoot their problems when needed Show less
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Systems Integrator, R & D Electronics Technician
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Jun 1995 - Sep 1996
• Troubleshooting of PC boards to component level; de-soldering and soldering new components in place • Work in R & D department on new product line made sure wire bonding machines worked hardware and software 100% main customers were Intel and AMD • Responsible for reporting bugs to lead Engineers • Testing and debugging of new product lines, including hardware as well as software • Responsible for new employee training • Tested IC Bonding Machinery • Equipment used: Multi-meter, Lasers, E-Prom Duplicator Device, and Oscilloscope. • Field Service work; both Domestic and International • Took ESD training class Show less
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John R. Bromiley & Company
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Chalfont, PA
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CNC Machinist
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Aug 1992 - Dec 1994
• Setup and operated CNC Milling Machines • Implemented programming changes when required • Setup and operated CNC Lathes • Operated all other general machine shop equipment • Setup and operated CNC Milling Machines • Implemented programming changes when required • Setup and operated CNC Lathes • Operated all other general machine shop equipment
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Education
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2002 - 2002
A+ Certified ( Comptia ) Self-Study
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1991 - 1992
PENNCO TECH
ASSOCIATE DEGREE, Electronics Engineering Technology
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