Experience

Austin Marriott Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Manager

  • May 2023 - Present



Fairmont Hotels & Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• • Dec 2021 - May 2023

  Committed to the consistent engagement of friendly guest service during the arrival and departure process, while applying a personalized experience to create unique connections with individual guests, ensuring service standards are exceeded. Utilizing critical thinking and problem solving to ensure guest satisfaction quickly and efficiently, and communicating effectively between departments to achieve results and find solutions when applicable. Assists in the training and development of new colleagues in proper Front Desk operations, responsibilities, and daily job functions and tasks, specifically involving Opera and Royal Service Manager. Promotes a team-oriented environment that inspires and motivates to reach goals and shape future successes through leadership, reliability, and knowledge. Encourages feedback and effectively applies it in the moment, takes on new opportunities and tasks when presented, and focuses on self-development to help strengthen skills for current and future roles in the hospitality industry. Show less

• • May 2021 - Dec 2021



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• • Jan 2019 - May 2021

  The Assistant Manager position comes after completing a 10-week training course for the Abercrombie & Fitch Company. Skills brought to the job are critical thinking and problem solving, the ability to work in a fast paced environment, team building, diversity awareness, strong interpersonal and communication skills, and the drive to achieve results. Acquired in this position are management skills, proactive thinking, visual displays, asset protection, register/point of sales use, and product knowledge/brand awareness. Show less

• • Oct 2014 - Dec 2018

  Provides great customer service by anticipating and responding to customer needs, demonstrates a keen awareness of the store environment by ensuring they always remain approachable and welcoming, can initiate conversations and connect with the customer by communicating in a genuine and articulate way; ensures the customer is always the priority, and the ability to handle and operate a cash register and different monetary forms.



Ascension Texas Foundations

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Intern

  • Sep 2018 - Dec 2018

  Assists with the development, implementation, and presentation of special events for the Seton Foundation. Provides regional community engagement and education for the launches of the Level 2 Trauma Center and the opening of the Wellness & Rehabilitation Center. Work in collaboration with staff, volunteers, and vendors to provide community-based special events and assists in their research, coordination, and organization. Conducts social media planning and engagement for regional awareness and education of the hospital and the Seton Foundation. Show less



Schlitterbahn Waterparks & Resort

• United States
• Entertainment
• 200 - 300 Employee

• Guest Services

  • May 2016 - Aug 2016

  Greets and welcomes guests and provides park information in a courteous, proper, and efficient manner. Greets and welcomes guests and provides park information in a courteous, proper, and efficient manner.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Cast Member

  • Aug 2013 - Aug 2015

  Quick-Service Food & Beverage Cast Member at Sunset Market Ranch in Hollywood Studios (2013-2014). Attractions Cast Member at Toy Story Midway Mania in Hollywood Studios (2015). Quick-Service Food & Beverage Cast Member at Sunset Market Ranch in Hollywood Studios (2013-2014). Attractions Cast Member at Toy Story Midway Mania in Hollywood Studios (2015).