Senior Sales Engineer - UCaaS

• Jun 2021 - Present

Lead Engineer

• Jun 2019 - May 2021

As the Lead Engineer for Global Accounts Oil/Gas/Energy Vertical, provide pre/post-sales technical support and leadership to develop and recommend CenturyLink voice/network, Network Design (MPLS, DIA, Internet, etc), VoIP, Cloud , Data Center (COLO space, AWS, Amazon NNIs) and Security services globally to meet our customer's business requirements. Extensive working knowledge across multiple technical disciplines including: Data/Voice communications, Software Defined Networking (SDN), Collaboration, WAVE, converging technologies (VOIP), IP strategies, security, cloud, Disaster Recovery, Edge Networking and IT solutions. Show less

Sr. Solutions Architect

• Sep 1993 - Jan 2019

Solutions Mindset and SellingAs an integral part of the Verizon account team, provide pre-sales technical support and leadership to develop and recommend Verizon voice/network, CPE, VoIP, SIP, Cloud and Security services to meet the customer's business requirements. I am a driver of day-to-day activities in a fast paced, complex and diverse environment.Extensive working knowledge across multiple technical disciplines including: Data/Voice communications, Software Defined Networking, converging technologies (VOIP), IP strategies, security, LTE wireless, cloud and IT solutions.Develops strategies with customers to anticipate and address their long-term business needs and identify appropriate alternatives. I engage with members of Sales Engineering team and other departments (e.g. bid / project management/ etc) where appropriate to provide advice to meet specific client requirements. Show less

Corporate Account Manager II

• Aug 2001 - Feb 2003

The primary sales representative to Verizon’s largest customer in Houston, TX. (Halliburton). Developed and executed a sales strategy to protect and grow existing revenue streams on an account specific basis. Additionally, grew the customer base by developing strategic account plans to solve customer business problems through the sales and implementation of the full portfolio of Verizon telecommunication and information products and related services.While being a first time Account Manager to Verizon’s sales force, achieved 228% of quota for 2001 and attained 133% of quota for 2002 Show less

Sr. Sales Engineer II and III

• Apr 1996 - Sep 2000

Provided engineer support for the District Sales Force to include engineering new voice systems, migrations, upgrades and customer presentations.A few of the most interesting projects were the Chevron outsourcing contract which I was lead engineer/architect on the project for North America. It encompassed over 100 Meridian1 system upgrades and/or replacements across the US and employee acquisition. Second, I designed Verizon Wireless’ new Houston Contact Center for over 300 agents and third, I designed Hewlett Packard’s Disaster Recovery Center’s OC192 Sonet Ring and PBX communications for their outsourced clients in Pittsburg PA. Show less

Engineer

• May 1995 - Apr 1996

Provided National second level technical support to field personnel on complete Nortel product line to include, Meridian 1 Options 11-81C, Meridian Mail, Max, CCR/Link, and SL-100. In addition to on-site support with Nortel ETAS personnel to resolve troubles and assist in major upgrades

Senior Tec/State Manager

• Feb 1993 - May 1995

Supervised the performance of maintenance actions on an 8,000 line, 1600 trunk Nortel SL-100 & Meridian Mail. Managed service order actions, installations, upgrades and expansions to the SL-100 and Mail systems.Installed and Maintained Nortel SL-1Options 11-81C, Meridian Mail, and other associated equipment. Perform upgrades, expansions, and preventive maintenance on Nortel systems as well as the installation and trouble shooting of digital and analog circuits.

Senior Systems Engineer

• Sep 2000 - Aug 2001

Provided National and International engineering design and pre-sales support to Nortel’s Enterprise Sales Team and it’s Distributors. Duties include but not limited to, advanced voice network design and leading edge IP peripheral equipment integration. During the course of the last year, personally engineered and assisted in the sale of over $27m in Nortel products. Provided National and International engineering design and pre-sales support to Nortel’s Enterprise Sales Team and it’s Distributors. Duties include but not limited to, advanced voice network design and leading edge IP peripheral equipment integration. During the course of the last year, personally engineered and assisted in the sale of over $27m in Nortel products.

Staff Sargent E5

• Nov 1983 - Nov 1992

As a Staff Sergeant (SSGT-E5) with Top Secret SCI security clearance and two AFSC’s (Air Force Specialty Code), Worked directly with Whitehouse Comm. crypto security teams under 2 Presidents, including consulting with the FBI, CIA, and NSA concerning global intelligence activities with deployments wouldwide. Deployed as a specialist on the Security Police team within OSI (Office of Special Investigation) where I was trained in cryptography, counter intelligence, anti-terrorism, and surveillance practices. Additionally, lead/managed a team of Airmen. A Gulf War Veteran and Disabled Veteran. Show less