Garret Hopwood
Information Technology Service Desk at eXcell, a division of CompuCom Systems- Claim this Profile
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Bio
Credentials
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ITIL Foundation Level
AXELOS Global Best PracticeJul, 2021- Oct, 2024 -
CompTIA A+ ce Certification
CompTIAMar, 2015- Oct, 2024 -
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIAJan, 2017- Oct, 2024 -
CompTIA Network+ ce Certification
CompTIAJan, 2017- Oct, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIAJan, 2020- Oct, 2024 -
CompTIA Security+ ce Certification
CompTIAJan, 2020- Oct, 2024
Experience
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eXcell, a division of CompuCom Systems
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United States
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Information Technology & Services
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1 - 100 Employee
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Information Technology Service Desk
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Nov 2018 - Present
Currently contracting with Chateau Ste Michelle Wine Estates performing a broad range of tier 2 and tier 3 Service Desk functions. Primary duties are on site and remote support, system administration, monitoring ServiceNow tickets, and PC setup for new hires and PC replacement recipients. Currently contracting with Chateau Ste Michelle Wine Estates performing a broad range of tier 2 and tier 3 Service Desk functions. Primary duties are on site and remote support, system administration, monitoring ServiceNow tickets, and PC setup for new hires and PC replacement recipients.
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Hopwood Real Estate Co
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United States
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Accounting
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Handyman
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Jul 2016 - Nov 2018
General handyman for rental properties. Responsibilities include interior and exterior painting, appliance installation, ceiling light replacement and repair, electrical plug and switch replacement, toilet repair, caulking, landscaping and pressure washing. General handyman for rental properties. Responsibilities include interior and exterior painting, appliance installation, ceiling light replacement and repair, electrical plug and switch replacement, toilet repair, caulking, landscaping and pressure washing.
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Kelly Services
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Mexico
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200 - 300 Employee
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Temporary Worker
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Nov 2013 - Jan 2015
Various temporary jobs including assisting the Lake Washington School District IT department with student laptop deployment and retrieval. Various temporary jobs including assisting the Lake Washington School District IT department with student laptop deployment and retrieval.
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Evergreen Scale Models Inc
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United States
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Manufacturing
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1 - 100 Employee
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Production Technician
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Sep 2006 - Sep 2013
My primary job was the setup and operation of machinery used in the production of plastic parts. Secondary tasks included packaging of finished goods and inventory control. Routinely worked with very small parts with measurement tolerances of +/-0.004 inches or smaller, verified with calipers or microscope. My primary job was the setup and operation of machinery used in the production of plastic parts. Secondary tasks included packaging of finished goods and inventory control. Routinely worked with very small parts with measurement tolerances of +/-0.004 inches or smaller, verified with calipers or microscope.
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Order Picker
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Jan 2009 - Mar 2009
Temporary position at WORLDPAC in Redmond, WA. Focused on pulling orders, making sure they are complete and ready to ship. Frequently helped in packaging orders for UPS shipment. Temporary position at WORLDPAC in Redmond, WA. Focused on pulling orders, making sure they are complete and ready to ship. Frequently helped in packaging orders for UPS shipment.
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Education
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2007 - 2008
North Seattle College
General Education -
2005 - 2006
Digipen Institute of Technology
Production Animation -
2002 - 2005
Northshore Home School Networks
High School, General Education
Community
