Garret Hopwood

Information Technology Service Desk at eXcell, a division of CompuCom Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Seattle Area

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Credentials

  • ITIL Foundation Level
    AXELOS Global Best Practice
    Jul, 2021
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Mar, 2015
    - Nov, 2024
  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    Jan, 2017
    - Nov, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Jan, 2017
    - Nov, 2024
  • CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
    CompTIA
    Jan, 2020
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Jan, 2020
    - Nov, 2024

Experience

  • eXcell, a division of Compucom Systems
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Technology Service Desk
      • Nov 2018 - Present

      Currently contracting with Chateau Ste Michelle Wine Estates performing a broad range of tier 2 and tier 3 Service Desk functions. Primary duties are on site and remote support, system administration, monitoring ServiceNow tickets, and PC setup for new hires and PC replacement recipients. Currently contracting with Chateau Ste Michelle Wine Estates performing a broad range of tier 2 and tier 3 Service Desk functions. Primary duties are on site and remote support, system administration, monitoring ServiceNow tickets, and PC setup for new hires and PC replacement recipients.

  • Hopwood Real Estate Co
    • United States
    • Accounting
    • Handyman
      • Jul 2016 - Nov 2018

      General handyman for rental properties. Responsibilities include interior and exterior painting, appliance installation, ceiling light replacement and repair, electrical plug and switch replacement, toilet repair, caulking, landscaping and pressure washing. General handyman for rental properties. Responsibilities include interior and exterior painting, appliance installation, ceiling light replacement and repair, electrical plug and switch replacement, toilet repair, caulking, landscaping and pressure washing.

  • Kelly
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Temporary Worker
      • Nov 2013 - Jan 2015

      Various temporary jobs including assisting the Lake Washington School District IT department with student laptop deployment and retrieval. Various temporary jobs including assisting the Lake Washington School District IT department with student laptop deployment and retrieval.

  • Evergreen Scale Models Inc
    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Production Technician
      • Sep 2006 - Sep 2013

      My primary job was the setup and operation of machinery used in the production of plastic parts. Secondary tasks included packaging of finished goods and inventory control. Routinely worked with very small parts with measurement tolerances of +/-0.004 inches or smaller, verified with calipers or microscope. My primary job was the setup and operation of machinery used in the production of plastic parts. Secondary tasks included packaging of finished goods and inventory control. Routinely worked with very small parts with measurement tolerances of +/-0.004 inches or smaller, verified with calipers or microscope.

  • Adecco
    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Order Picker
      • Jan 2009 - Mar 2009

      Temporary position at WORLDPAC in Redmond, WA. Focused on pulling orders, making sure they are complete and ready to ship. Frequently helped in packaging orders for UPS shipment. Temporary position at WORLDPAC in Redmond, WA. Focused on pulling orders, making sure they are complete and ready to ship. Frequently helped in packaging orders for UPS shipment.

Education

  • North Seattle College
    General Education
    2007 - 2008
  • Digipen Institute of Technology
    Production Animation
    2005 - 2006
  • Northshore Home School Networks
    High School, General Education
    2002 - 2005

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