Cloud Generation Specialist

• Sep 2023 - Present

Patient Coordinator

• May 2022 - Sep 2023

- Provided care to patients through scheduling, collecting payments, and communicating with outside specialists and facilities. - Traveled across DFW to cover for positions in new and established clinics. - Navigate through insurance company rules and regulations to confidently correct demographic errors to provide better billing knowledge to patients and the company. - Work closely with the billing team to ensure balances were collected in a timely manner. - Currently manage 30-40 patients a day at the current clinic. - Communicate daily with reporting manager to better satisfy patient expectation in terms of scheduling and length of appointments. Show less

Landscape Foreman

• Sep 2021 - Jan 2022

- Managed a crew around DFW tending to Home Depot’s Landscaping. - Drive the truck and trailer and delegated tasks and did what was needed to get the job done professionally and in a timely manner to hit all locations in the day time. - Managed a crew around DFW tending to Home Depot’s Landscaping. - Drive the truck and trailer and delegated tasks and did what was needed to get the job done professionally and in a timely manner to hit all locations in the day time.

Product Advisor

• Nov 2018 - Mar 2021

• Retail sales of Microsoft products - Responsible for retail customer interactions, identifying customer needs and retail sales• Promoted to Visual Coordinator, responsible for showroom organization and ensuring alignment with current marketing promotions and pricing campaigns.• Recognized in January 2019 as MVP for Outstanding Visuals Coordination.

Business Captain

• Nov 2019 - Jan 2020

• - Responsibilities include the sales of Microsoft products and solutions to business customers and consumer.• With the onset of the COVID-19 pandemic, this role transitioned to remote working with additional responsibilities including:• Onboarding and Virtual training for B2B customers in Microsoft Teams, Office and more.• Remote product demonstrations, account management and sales.• As a Microsoft Business Captain my responsibilities included identifying client needs, the sales of Microsoft products and solutions to business customers, training clients to use products.• With the onset of the COVID-19 pandemic, this role transitioned to remote working with additional responsibilities including:• Actively reaching out to existing and net new customers leading with support to foster, and build new relationships.• Following up with meetings to learn about the individual and their company to better understand how to support.• Supported new team members as roles changed in August to teach best practices and build trust with the team.• Actively collaborated with the business team bringing outreach strategies and different avenues of outreach to broaden Microsoft’s outreach. Show less

Service Team Lead

• Jun 2018 - Nov 2018

• Managed the floor, converting guests into customers and provided training and oversaw performance of associate salespersons. • Managed inventory levels, samples, and spoilage, performed store closing procedures, cash and sales balancing. • Managed the floor, converting guests into customers and provided training and oversaw performance of associate salespersons. • Managed inventory levels, samples, and spoilage, performed store closing procedures, cash and sales balancing.

Server/Bartender

• Jun 2017 - Mar 2018

• Greeted all guests, informing them on specials and taking orders by memory, I used my spare time to help my associates with food running and table bussing. • After 6 months I was promoted to Bartender where I kept all responsibilities from the waiter position adding the responsibility of making drinks for both the bar and the waiters on the floor. • Greeted all guests, informing them on specials and taking orders by memory, I used my spare time to help my associates with food running and table bussing. • After 6 months I was promoted to Bartender where I kept all responsibilities from the waiter position adding the responsibility of making drinks for both the bar and the waiters on the floor.

Server

• Feb 2017 - Mar 2017

• Assisted customers in understanding Food and Drink offers and taking their orders. • Quickly learned to accurately use the POS system including balancing tickets, credit cards, and the cash drawer. • Proactively identified customers’ needs and assisted other team members when special situations arose and I saw they needed help. • Assisted customers in understanding Food and Drink offers and taking their orders. • Quickly learned to accurately use the POS system including balancing tickets, credit cards, and the cash drawer. • Proactively identified customers’ needs and assisted other team members when special situations arose and I saw they needed help.

Server

• Aug 2016 - Jan 2017

Courtesy Clerk

• Nov 2015 - Jul 2016