Garima Singh

Regional Human Resources Manager at MCFT Gulf
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Native or bilingual proficiency
  • Hindi Full professional proficiency
  • Urdu Limited working proficiency

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It is rare that you come across a standout personality like Garima. I had the pleasure of knowing Garima for last 5 years, working as Cabin Crew for Emirates. Ability to lead from the front and motivate the team, comes naturally to her. She is always positive and brings a lot of energy to the team. She is a great team player and would be a true asset for any positions requiring skills such as leadership, attention to detail, exceptional customer service management, compliance with SOPs etc.

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Credentials

  • Business Ethics for Managers and Leaders
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Learning Security Frameworks
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Strategic Focus for Managers
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Writing Customer Service Emails
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • First Aid in Aviation Medicine - Group Medical Training (Accredited by the Royal College of Surgeons of Edinburgh)
    Emirates Aviation University
    Oct, 2010
    - Nov, 2024
  • GCAA
    UAE General Civil Aviation Authority (GCAA)
    Oct, 2010
    - Nov, 2024
  • Safety and Emergency Procedures (SEP) Certficate
    Emirates Aviation University
    Oct, 2010
    - Nov, 2024
  • Commercial Aircraft Pilot
    D.G.C.A
    Jun, 2009
    - Nov, 2024
  • Private Aircraft Pilot
    Tata Nagar Pvt. Ltd.
    Jun, 2009
    - Nov, 2024
  • Commercial Aircraft Pilot
    Directorate General of Civil Aviation (DGCA)
    Jun, 2009
    - Nov, 2024

Experience

    • United Arab Emirates
    • Facilities Services
    • 1 - 100 Employee
    • Regional Human Resources Manager
      • Nov 2021 - Present

      - Leads all HR aspects in the country and integrates local and global HR processes (including legal infrastructure, mass recruitment, onboarding and training, preparation of employee manuals, etc.)- Anticipates and plans for long-term human resources needs and trends in partnership with business management - Designs, implements, and monitors a variety of human resource programs- Ensures all legislative actions in terms of employee life cycle (logistics, accommodation, visa processes)- Administers the disciplinary processes based on the local labor laws- Designs compensation & benefits scheme for all employee in close collaboration with Regional Management teams whilst considering the local market- Records, follows through, monitors employee data such as leave/time keeping/overtime/annual leave/absenteeism to process payroll and to ensure labor law requirements are adhered to throughout the employee life cycle- Accountable for all employees ''hire to retire" lifecycle- Provides day-to-day performance management guidance to the top management team (coaching, counseling, career development, legal and disciplinary actions)

    • United Kingdom
    • Facilities Services
    • 100 - 200 Employee
    • Human Resources Administrator
      • Oct 2021 - Dec 2021

      My role includes - Supporting regional management and overseeing transactions related to employment life cycles such as visa processing, employee onboarding, and exiting, performance management recording, compensation, employment law and compliance, providing conflict resolution services whilst communicating HR programs & policies.- Providing advice and guidance on the interpretation of HR policies and procedures as they relate to individuals and the company objectives; escalates concerns beyond their scope to HR management.- Conducting analysis & preparing reports for review by regional management.- Assist in interviewing new hires.- Providing advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices to promote an ethical & compliant work environment.- Assisting with or driving other HR special projects or initiatives as needed.- Maintaining and protecting confidential data with utmost scrutiny, judgment, and care.- Performing other duties as assigned.

    • United Arab Emirates
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Subscription Manager
      • Feb 2021 - Aug 2021

      - Managing subscriptions, establishing recurring and usage billing processes, initiating manual discounts, invoice adjustments, handling billing discrepancies and disputes.- Oversee the lifecycles of SaaS applications and create action plans for approaching renewal dates.- Coordinates between the car dealership and customers, managing targets and ensuring deliveries are reached on time. - Responsible for renewing, up-selling, and closing maintenance/service/license contracts for the assigned account.- Demonstrate knowledge of the organization's various products and maintenance contracts and educate customers on business practices and associated contractual implications.- Research business development and other growth opportunities.

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Senior Flight Stewardess
      • Jan 2020 - Aug 2020

      Promoted to C.S.V (Senior cabin supervisor) role through internal certifications and exams.

    • Cabin Crew - First Class
      • May 2017 - Jan 2020

      Promoted to First Class through added internal certification and exams

    • Cabin Crew - Business Class
      • May 2013 - May 2017

      Promoted to business class based on work performance and exam scores

    • Cabin Crew - Economy
      • May 2010 - May 2013

      Completed two month training course in disaster response, emergency medical care and international hospitality

    • Associate Consultant
      • Jul 2014 - Jan 2018

      Worked part time and remotely under the Senior Consultant in daily operations of the company by conducting research, sourcing data and setting up an efficient work environment. Trained staff to move into work force management program called Pipe Drive.• Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.• Reviewed internal systems and organized training plans to avoid perpetual problems. Worked part time and remotely under the Senior Consultant in daily operations of the company by conducting research, sourcing data and setting up an efficient work environment. Trained staff to move into work force management program called Pipe Drive.• Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.• Reviewed internal systems and organized training plans to avoid perpetual problems.

Education

  • University of Waterloo
    Aviation/Airway Management and Operations
    2020 - 2020
  • University of Mumbai
    Bachelor of Science - BS, Aviation/Airway Management and Operations
    2019 - 2021
  • Bombay Flying Club
    Commercial Pilot's License, Aviation
    2008 - 2009
  • Tata Nagar Aviation
    Private Pilot's License, Aviation
    2007 - 2008
  • RN Podar School, Mumbai
    High School Diploma, Computer and Information Sciences, General
    -

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