Experience

UrbanChain

• United Kingdom
• Utilities
• 1 - 100 Employee

• Operations Manager

  • Aug 2023 - Present



Verastar

• United Kingdom
• Utilities
• 300 - 400 Employee

• Metering Performance Manager

  • Apr 2020 - Aug 2023



BES Utilities

• United Kingdom
• Utilities
• 1 - 100 Employee

• Contracts Manager

  • Jun 2019 - Apr 2020

• Settlement Analyst

  • Mar 2018 - Jun 2019



Inenco Group

• United Kingdom
• Utilities
• 200 - 300 Employee

• Business Analyst

  • Jan 2018 - Mar 2018

  • Produce accurate analytical and financial reports for clients within agreed timescales, whilst looking for opportunities to improve and add value to meet and exceed the customer’s needs • Review, analyse and resolve all technical queries, engaging with suppliers, 3rd parties and customers within agreed timescales and throughout the process (where appropriate) • Be an escalation point for complex or long standing data queries • Work to maximise analytical savings for customers by… Show more • Produce accurate analytical and financial reports for clients within agreed timescales, whilst looking for opportunities to improve and add value to meet and exceed the customer’s needs • Review, analyse and resolve all technical queries, engaging with suppliers, 3rd parties and customers within agreed timescales and throughout the process (where appropriate) • Be an escalation point for complex or long standing data queries • Work to maximise analytical savings for customers by looking for opportunities to identify potential savings and manage these opportunities throughout the process with key internal and external stakeholders • Ensure customer and supplier information is validated, which may include completing non-commodity charge analysis and costings upon request • Ensure understanding and compliance of all analytical procedures and contribute to Quality requirements in relation to process mapping & work instructions Show less • Produce accurate analytical and financial reports for clients within agreed timescales, whilst looking for opportunities to improve and add value to meet and exceed the customer’s needs • Review, analyse and resolve all technical queries, engaging with suppliers, 3rd parties and customers within agreed timescales and throughout the process (where appropriate) • Be an escalation point for complex or long standing data queries • Work to maximise analytical savings for customers by… Show more • Produce accurate analytical and financial reports for clients within agreed timescales, whilst looking for opportunities to improve and add value to meet and exceed the customer’s needs • Review, analyse and resolve all technical queries, engaging with suppliers, 3rd parties and customers within agreed timescales and throughout the process (where appropriate) • Be an escalation point for complex or long standing data queries • Work to maximise analytical savings for customers by looking for opportunities to identify potential savings and manage these opportunities throughout the process with key internal and external stakeholders • Ensure customer and supplier information is validated, which may include completing non-commodity charge analysis and costings upon request • Ensure understanding and compliance of all analytical procedures and contribute to Quality requirements in relation to process mapping & work instructions Show less



GB Energy Supply

• Operations Analyst

  • Sep 2015 - Dec 2017

  I have worked in the gas/electricity industry since 2008 and am currently an Operations Analyst for GB Energy Supply. I am responsible for the electricity settlements and the receipt and distribution of all electricity data flows within the company. I also manage the work load for our off shore Operations teams and supervise performance. I have worked in the gas/electricity industry since 2008 and am currently an Operations Analyst for GB Energy Supply. I am responsible for the electricity settlements and the receipt and distribution of all electricity data flows within the company. I also manage the work load for our off shore Operations teams and supervise performance.



Utiligroup (ESG)

• Utilities
• 1 - 100 Employee

• Settlements Analyst

  • Mar 2014 - Aug 2015

  I Analysed the settlements performance for a major energy client. I identified the areas of improvements and implemented strategies to improve. I Analysed the settlements performance for a major energy client. I identified the areas of improvements and implemented strategies to improve.



Lowri Beck Services Limited

• United Kingdom
• Utilities
• 300 - 400 Employee

• Fieldwork Resource Team

  • May 2011 - Mar 2014

  Allocating daily work to meter operatives within different regions of the country. Reporting on operative performances and finding ways to improve results. Providing managers with information and reports in relation to energy suppliers performances within regional area.

• Contract Performance Team

  • Mar 2008 - May 2011

  Taking ownership of the target performances for energy suppliers contracts. Arranging ad hoc projects as required using resources available and communicating with fieldwork operatives to retrieve results. Collating results on a daily basis to be able to display performances in professionally formatted reports.