Experience

Omega Digital

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Unified Communications Specialist

  • Feb 2022 - Present



Galdon Data

• IT Services and IT Consulting
• 1 - 100 Employee

• UC Engineer

  • Jul 2018 - Jan 2022



Sysynced PTY LTD

• Johannesburg Area, South Africa

• Manager Information Technology

  • Nov 2016 - Jun 2018

  My role and responsibilities include Client Management – Creating spec solutions for new clients, based on connectivity, networks, IT infrastructure and services. VOIP – VOIP, Security, Email, based on customer requirements. Monitoring Network Status and service availability and identifying and repairing faults. Management of Control Room Operators -attendance, proficiency My role and responsibilities include Client Management – Creating spec solutions for new clients, based on connectivity, networks, IT infrastructure and services. VOIP – VOIP, Security, Email, based on customer requirements. Monitoring Network Status and service availability and identifying and repairing faults. Management of Control Room Operators -attendance, proficiency



Kathea Communications

• South Africa
• Telecommunications
• 1 - 100 Employee

• Post Technical Engineer

  • Dec 2014 - Nov 2016

  After a key individual left Kathea Communications the current CEO requested I be interviewed to take over as their Voice technical specialist, I then took this position. Later through study and merit I moved into their Video conferencing infrastructure and maintained a support role as well as running POC projects for their new clients. After a key individual left Kathea Communications the current CEO requested I be interviewed to take over as their Voice technical specialist, I then took this position. Later through study and merit I moved into their Video conferencing infrastructure and maintained a support role as well as running POC projects for their new clients.



ICTGlobe

• Cape Town Area, South Africa

• Support Engineer

  • Jan 2013 - Nov 2014

  I moved to C.T. to work for Green Arrow Tech and originally started working cabling jobs for network installations, this later evolved into being outsourced to CCOM a partner company on the support helpdesk where I began working with routers and VOIP. Later I was absorbed into ICTGlobe the VOIP/ISP provider. After ICTGlobe bought CCOM I continued to work on routers, VOIP and the helpdesk moving from 1st through to 3rd tier support. I specialised in projects solutions and high-level support issues, whilst also maintaining telephonic and remote support. Reason for Leaving: Head-Hunted by Kathea Communications. Moved from Cape Town to Johannesburg to pursue greater financial and career advancement opportunities Show less