Experience

Xpand IT

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Data Analyst/IT Generalist

  • Jan 2022 - Present

  Current Duties :RapidFire Tools :CyberHawk - Internal Domain MonitoringNetwork Detective - Network Assessment ToolID Agent :DarkWeb MonitoringBullphishID Phishing Simulation and Awareness TrainingPassly SSO and MFA platformReporting and Data Analytics :PowerBI Desktop/Cloud ServiceGoogle Data StudioWeb:Worked with LAMP stack/Manage Wordpress websitesCoding :Prompting AI to generate necessary code to achieve my outcomesBeginner level in Python language Show less

• Systems Administrator

  • Sep 2015 - Jun 2022

  Current Duties :RapidFire Tools :CyberHawk - Internal Domain MonitoringNetwork Detective - Network Assessment ToolID Agent :DarkWeb MonitoringBullphishID Phishing Simulation and Awareness TrainingPassly SSO and MFA platformReporting and Data Analytics :PowerBI Desktop/Cloud ServiceGoogle Data StudioWeb:Worked with LAMP stack/Manage Wordpress websitesCoding :Beginner level in Python languagePast Duties:Configuration and deployment of IT infrastructure according to client scope and spec:Managed Switches, Virtual LAN creation and setup.Firewall implementation: Dell SonicWALL implementation and configuration with minimal client downtime.Planning and implementation of VoIP systems in collaboration with Internet Solutions for SBC Hosting.Installed a hosted exchange environment using Exchange 2013 and third-party software Message Concept.Server installation, implementation, and support thereafter:Installing Windows Server (2012)Deploying and configuring Virtual Machines on Hyper-V.Windows Server 2003; 2008; 2012Support only: 2003; 2008Installed CentOS (Linux) to a Virtual Machine.Remote and Onsite Technical Support:LAN/WAN Support.Desktop Support and Client liaising.Remote Support on Support Desk.VoIP Telephony Support (SIP)Firewall Support (Dell SonicWall)Switch Support (Dell X-Series)Server Support (DC, Exchange, SBS 2008)Installing, configuring, and supporting Microsoft Server Services:Installing and configuring AD-DS role.Installing and configuring Microsoft Exchange Server (2013).Active Directory ManagementAdminister and Deploy 3rd Party Services and Technologies:Configuring and Maintaining Mimecast Service.Kaspersky Endpoint Security Management and implementation.Kaseya Remote Support Administration.Liaising with 3rd party vendors.Domain Management (Hetzner)Telephony (Internet Solutions)Deployment planning.IT infrastructure implementation. Show less