Experience

Global Intelligent Logistics

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Manager

  • Sep 2022 - Present



Global Intelligent Logistics (UK) Limited

• Dartford, England, United Kingdom

• Operations Manager

  • Sep 2022 - Nov 2022



Socotra Logistics UK Ltd

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Manager

  • Sep 2021 - Sep 2022



CNC

• Singapore
• Maritime Transportation
• 100 - 200 Employee

• Commercial Director

  • Sep 2018 - Sep 2021

  Whilst maintaining all previous responsibilities and initiatives in the previous role at CNC, additional responsibilities include the management of individual customers AR position, chasing down due payments and initiating a process which monitors and reports on the progress made for each individual customer. Taking full responsibility to sell the Groups new and existing Value Added initiatives to the CNC customer base. Driving the solidity of local relationships with our customers by engaging the local Group agency teams to keep in regular contact with our customer base and putting an emphasis on CNC business development activities. Alleviate team pressure, freeing up time to focus on customers, by being the escalation point for any “fire-fighting” matters and giving full support to the teams when tackling any challenges, be they internal or external. • Developed two existing local freight forwarding customers to the point that they were able to be elevated to our VIP International Freight Forwarder program which subsequently resulted in their volumes improving by double digit growth month on month to date• Continued to be an integral part of tender negotiations with our Global Account customers, attending Face to Face negotiations as needed, to maximise the awards potential by focusing on key lanes for both customer and CNC in order to both grow the support, and help fulfil our service corridors where we are targeting growth• Ongoing development of the Commercial teams talent, nurturing and improving staff skillsets in order for them to progress in the company. To date, there has been 2 successful overseas placements from the Commercial team to the Group HQ in Marseille Show less

• Assistant General Manager - Sales & Marketing

  • Jun 2014 - Sep 2018

  Accelerate growth through management of the sales team responsible for Intra Asia business development, monitoring performance of a team of two outdoor sales and inside sales support groups comprised of 2 x four member teamsOrchestrate expansion of global accounts by focusing teams on targeting prospective international/local freight forwarders and global BCO clientele. Revitalise marketing and promotional efforts by designing and executing new methods to assist outdoor sales force by launching unique giveaways and service flyers. Fortify sustainable relationships with top level customer executives by travelling within the Asia region delivering updates on new services and general market intelligence. Monitoring PowerPoint presentation content and issuance. Alleviate team pressure, freeing up time to focus on customers, reduce number of reports generated from four to one • Increase market competitiveness by assuring services are sold at optimal price levels with minimal impact to profit and loss (P/L) and company relationships• Maximise profitability levels and offer clients optimal services at cost effective rates by determining whether clients are rate or service focused via analysis of shipping needs. Ensure requirements align with company target areas and profit goals, whilst delivering premium services at high rates and standard services at competitive rates• Grew IFF volumes from c.69k TEUs in 2014 to c.98k in 2018 and GA volumes from c.62k TEUs in 2014 c150k in 2018 (variance of 1 – 2%+) by building customer relationships and delivering excellent customer service in tandem with team• Expanded IFF portfolio by four newcomers (2014~2018) through hands-on development and rounds of face-to-face (F2F) discussions with regional IFF HQs and securing support from local offices• Improved business with BCO customers by supporting implementation of a strategy to separate Intra Asia business discussions from main global tenders and manage F2F negotiations directly Show less



Flextronics Manufacturing Ltd

• Zhuhai, China & Hong Kong

• Senior Manager - Shipping & Logistics

  • Feb 2012 - Mar 2014

  In charge of all inbound and outbound shipping operations, both domestic China and international shipments. Application of LEAN philosophy to operations, devising Cost Reduction initiatives and process flow streamlining. Meeting company KOI's, managing freight spend, service provider (3PL) co-ordination and relationship management and managing a team of 80+ shipping staff. In charge of all inbound and outbound shipping operations, both domestic China and international shipments. Application of LEAN philosophy to operations, devising Cost Reduction initiatives and process flow streamlining. Meeting company KOI's, managing freight spend, service provider (3PL) co-ordination and relationship management and managing a team of 80+ shipping staff.



Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Regional Procurement Manager

  • Feb 2010 - Feb 2012

  Decreased costs and ensured rates reflected market trends by assuring Intra Asia Ocean and freight traffic costs were regularly put out to tender with globally approved service providers. Restructured logistics/supply chain efficiencies in APAC region by liaising and co-operating with branch office logistics managers. Facilitated the sharing and utilisation of best practices across region, further ensuring the creation and execution of cost saving initiatives. Represented JCI APAC region during formulation and issuance of global RFQs as member of the Global Logistics Council, ensuring voice of local offices was heard prior to decisions and awards being made. Secured vital RFQs by contributing to negotiation process and attending meetings in US, EU and AP regions with service providers/internal colleagues. • Generated savings in excess of USD$4m as member of global team leading negotiations/strategic changes with 3PL’s ocean carrier partners (2011 Ocean RFQ). • Yielded 10% in hard savings of freight costs every quarter through RFQs and strategic provider changes, as endorsed by global team, via regional/local negotiations with 3PLs and ocean carriers. • Drove performance via development of improved SOPs for APAC region, thereby aligning approaches with day-to-day tasks, whilst retaining specialised local requirements Show less



Sea-Air Logistics Ltd

• Hong Kong SAR

• Commercial Manager

  • May 2009 - Feb 2010

  Responsible for general business development activities selling the company's logistics products in all markets in/out of Asia by all modes, being air, sea and road transport at that time. In addition to the BDM responsibilities I was in charge of creating new customer "events". This involved finding new locations/events to host customers from around the world, in Hong Kong. This included, but was not limited to, the Hong Kong Cricket Sixes and the Happy Valley Horse Racing evenings, which were in addition to the already successful Hong Kong Rugby Sevens customer event. Show less



Kuehne+Nagel

• Switzerland
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• National Seafreight Manager

  • Apr 2008 - Apr 2009

  Responsibilities:Manage the seafreight operations team of over 60 staff in Ho Chi Minh City and Hanoi. Executed efficiencies in the team through improvement of SOP’s and giving training to the staff on a regular basisPreparing and implementing of the annual budget for the seafreight department, ensuring costs are kept under control whilst rewarding staff accordingly through performance related bonusesManaged the monthly P&L, ensuring the correct accruals and debits were maintained in the company finance system, looking for provider invoicing errors and omissionsMaintain and improve relationships with ocean carriers and local transport service providers through regular meetings and callsAchievements:Improved operating efficiencies in the seafreight team enabling HC reductions without impact to daily operationsReduced department spend to service providers through strong negotiations on transportation costs for container movementsDeveloped a great working environment that led to zero (uncontrolled) turnover of staffMaintained a clean and accurate month end financial position Show less

• Asst. General Manager - Regional Key Accounts

  • Apr 2006 - Mar 2008

  As well as continuing my role looking after and managing the UK Retail accounts, my position was upgraded to the AGM, overseeing all Retail Key Accounts in UK, Europe, Asia and USA.Additional responsibilities included meeting the high profile customers when visiting Asia, all relative admin associated with the department (vacation approvals, performance appraisals, etc) and general 'go to' for any questions on the business.

• Regional Key Account Manager

  • Sep 2004 - Apr 2006

  Responsibilities: Manage all the departments UK retail key accounts within the APAC regionImplementing new countries in the supply chain by organizing local workshops, factory and supplier visits. Rolling out the relevant SOP’s to all sites in Asia giving training and guidance where neededLook for new innovative upstream supply chain methods to reduce costs and improve turnaround time of suppliers goods to export Implement new projects at various origins in Asia, such as “direct to store” consolidation centres in China and MalaysiaEnsuring the APAC offices of K+N maintain set KPI targets through regular dialogue, meetings and training sessions, where applicable Show less

• Business Development Manager

  • Sep 2000 - Sep 2004

  Leading the business development activities of the company promoting our services to/from Asia Pacific to/from the UK & Ireland. A mix of a hunting and farming role, with heavy emphasis on gaining new business for the company in both air and sea modes. Conducting overseas sales trips to the UK and Ireland to further our penetration in to those respective markets in conjunction with the local sales teams. Successfully improved the sales activities of the company in these markets and strongly developed our business relationships with several key UK accounts over the 4 years in this role, which led to a subsequent promotion to a new role. Show less