Experience

Careers Wales

• United Kingdom
• Information Services
• 200 - 300 Employee

• Employability Coach

  • Jan 2023 - Present

  Assisting a variety of customers with CV building, job searching and interview preperation.Managing a caseload.Managing both my own and colleagues diaries.Maintaining internal database with accurate and up to date information.Creating, developing and delivering presentations to a variety of groups.Working across different sites and delivering services both face to face and digitally.Developing my own knowledge of post year 11 options, in an ever changing environment.Signposting clients to correct services.§ Show less

• Trainee Careers Advisor

  • Apr 2022 - Jan 2023

  Working with school students to develop their career aspirations and plans.Managing my time across two different sites.Working with individuals, small and large groups.Maintaining internal database with accurate and up to date information.Creating, developing and delivering presentations to a variety of groups.Understanding and following all policies.Signposting students to correct services.



ACT Training Ltd

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• Opportunities Advisor

  • Jan 2020 - Apr 2022

  Creating, developing and maintaining relationships with ACTs traineeship learners, local employers and Careers Wales.Managing my time effectively across two of ACTs skills centres.Completing interviews and inductions for new learners.Sourcing work placement opportunities for learners.Working with learners to develop their employability skills.Creating, developing and delivering learning and development resources.Attend regular events, such as open days and schools’ options evenings to provide information on ACTs offerings.Attending regular training sessions to keep up to date with legislations and regulations.Welsh Champion and Wellbeing Champion across the traineeships provision. Show less

• Learning and Development Advisor

  • Apr 2016 - Jan 2020

  Creating, developing and maintain relationships with clients, whilst promoting ACTs fully-funded work-based learning programs.Maintaining a CRM system that allowed colleagues to access up to date and accurate information about employers and learner.Managing both my own and my team’s diary to ensure that appointments were completed on schedule.Attending regular training session to keep up to date with legislations and regulations.I sat on ACTs Staff Council for two years as a representative for 4 different departments where I acted as their voice in quarterly meetings. Show less



ActiveQuote

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Insurance Advisor

  • Apr 2015 - Mar 2016

  Providing potential clients with accurate information, advice and guidance on insurance policies through pre-qualified leads. Working towards and achieving KPIs. Attend regular training with insurance providers to understand policies and offerings. Liaising with colleagues and external insurance providers to support clients as best possible. Providing potential clients with accurate information, advice and guidance on insurance policies through pre-qualified leads. Working towards and achieving KPIs. Attend regular training with insurance providers to understand policies and offerings. Liaising with colleagues and external insurance providers to support clients as best possible.



Communications Direct LTD

• Swansea, Wales, United Kingdom

• Network Advisor

  • Apr 2010 - Feb 2015

  Cold calling mobile phone users across the UK to sell the 3 networks mobile phone packages. Cross-sell products to new customers. Achieve daily, weekly and monthly KPIs. Attend regular training sessions to keep up to changes in mobile phone products and features. Cold calling mobile phone users across the UK to sell the 3 networks mobile phone packages. Cross-sell products to new customers. Achieve daily, weekly and monthly KPIs. Attend regular training sessions to keep up to changes in mobile phone products and features.