Experience

House of CB

• United Kingdom
• Retail
• 100 - 200 Employee

• Deputy Manager

  • Jul 2023 - Present



Calvin Klein

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager

  • Mar 2023 - Jul 2023



House of CB

• United Kingdom
• Retail
• 100 - 200 Employee

• Supervisor

  • Aug 2022 - Mar 2023



Threadbare

• United Kingdom
• Consumer Goods
• 1 - 100 Employee

• Creative Assistant

  • Feb 2022 - Jul 2022

  ·Supervised the general creative direction of shoots that involved styling and capturing social media content. ·Responsible for complete social strategy including; scheduling, copy and the creating social media content across multiple social platforms, utilising Adobe Photoshop and Illustrator. ·Optimised social content with the use of trade and stock reports, resulting in a 40% uplift in follower growth in 2 months. ·Stayed on top of industry trends through regular competitor analysis. ·Produced weekly, monthly and quarterly reports on statistics related to social engagement and core KPI’s. ·Lead Marketing campaign strategy meetings. ·Arranged competitions and giveaways to actively engage the social media community. ·Took charge on PR campaign product orders and packaged for gifting for influencers and affiliates. ·Worked on talent and shoot location scouring and bookings. ·Styled outfits on shoots and maintained a good relationship with the studio team, including in-house photographers. ·Proven ability to manage general admin tasks to support the wider marketing team. ·Organised in-house Charity events including International Women's day events. Show less



Levi Strauss & Co.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Tailor

  • Jun 2020 - Feb 2022

  •Provided in-store alterations service including leg shortening, jeans to shorts, denim customisation using patch and pin designs alongside denim distressing to create a bespoke look for each individual client.• Supervised in- store training for staff, to stay up to date with current trends and services offered. Optimising the consumers experience by ensuring training was provided for accurate measuring.• Worked autonomously to optimise efficiency of the the service alongside working closely with senior management to align all business goals and guarantee smooth operations; including scheduling and coordination of appointments.• Lead the Tailoring team to reduce service time -50% allowing us to go from 10 appointments to 25 per day. Show less

• Sales Stylist

  • Jun 2019 - Jun 2020

  •Responsible for customer interactions beginning from greeting at the front door, to advice in the fitting rooms and concluding at the cash wrap; all whilst conveying a brand message. •Provided a personalised fit experience by using expert knowledge on the products and applying this individually to each customer.•Worked in a fast paced retail environment in a store that turned over £6+million per annum and was top 10 in both regional brand and site location.•Assisted Management with staff briefings and hourly reads of key performance indicators including ATV, conversion and UPT.•Worked towards store and also personal targets and key performance indicators and regularly exceeded sales targets by +50%.•Conducted training on upwards of 20 staff on POS procedure and product knowledge, along with daily cash reconciliation and audit.•Worked alongside the in-store VMR supervisor to ensure the shop floor is well maintained and moving stock accordingly to keep the store in line with the visual merchandising standards, including POS shop floor signs, checking VMR reports and re- merchandising to optimise sales leading us to be in the top 5 stores for Visual Standards in the UK. Show less



Primark

• Ireland
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2017 - Jun 2019

  • Used customer service skills whilst answering customer calls and cash wrap transactions. • Communicated with customers whilst remaining professional and respectful, even in tense and demanding situations. • Stocked products and kept track of shop floor availability whilst maintaining visual merchandising standards. • Provided training for new staff members by using a buddying system. • Provided First aid to customers and staff. • Used customer service skills whilst answering customer calls and cash wrap transactions. • Communicated with customers whilst remaining professional and respectful, even in tense and demanding situations. • Stocked products and kept track of shop floor availability whilst maintaining visual merchandising standards. • Provided training for new staff members by using a buddying system. • Provided First aid to customers and staff.