Experience

Poynt by GoDaddy

• United States
• Financial Services
• 1 - 100 Employee

• Solutions Consultant

  • Aug 2018 - Present

  Miami/Fort Lauderdale Area



Ingenico

• France
• Financial Services
• 700 & Above Employee

• Business Development Executive Manager

  • Jul 2016 - Jul 2018

  Miami/Fort Lauderdale Area Reporting to: Ingenico Managing Director / CarCAAn Region (Caribbean, Central America, Andean Countries including Chile & Bolivia.) Boost the efforts of the Sales team to acquire new customers and to sell to existing ones additional products, solutions, and services that are either newly released or not typically part of Ingenico core offer. Some examples of these are: • mPOS (mobile POS) • iPOS (tablet-based POS) • Axium (tablet-like POS) • Tetra… Show more Reporting to: Ingenico Managing Director / CarCAAn Region (Caribbean, Central America, Andean Countries including Chile & Bolivia.) Boost the efforts of the Sales team to acquire new customers and to sell to existing ones additional products, solutions, and services that are either newly released or not typically part of Ingenico core offer. Some examples of these are: • mPOS (mobile POS) • iPOS (tablet-based POS) • Axium (tablet-like POS) • Tetra Marketplace • Connectivity Management (multi-carrier / roaming SIM card) • Estate Manager (POS remote management systems) • Self Service payments • In-store mobility • Merchant Service Hub • Security Solutions (P2PE, tokenization) • PIN-on-Glass

• Transaction Services & Solutions Manager

  • Aug 2011 - Jun 2016

  Miami/Fort Lauderdale Area Reporting to: Ingenico Managing Director / LAR (Latin America Region) Led the team responsible for the Transaction Services & Solutions products which included: Point-to-Point Encryption (On-Guard), Transaction Concentration (Axis/NCC), POS browser (Incendo Online), Local & Remote Key Injection (TGKIT & Keymass), and POS management (IngEstate/Estate Manager). Responsibilities: • Identify the TSS portfolio suitable for each relevant country in the LAR region. • Define… Show more Reporting to: Ingenico Managing Director / LAR (Latin America Region) Led the team responsible for the Transaction Services & Solutions products which included: Point-to-Point Encryption (On-Guard), Transaction Concentration (Axis/NCC), POS browser (Incendo Online), Local & Remote Key Injection (TGKIT & Keymass), and POS management (IngEstate/Estate Manager). Responsibilities: • Identify the TSS portfolio suitable for each relevant country in the LAR region. • Define technical requirements for TSS services to be deployed in LAR • Oversee development of TSS systems customizations. • Support commercial team in pre-sales activities. • Manage TSS projects • Coordinate Professional Services for TSS projects • Manage relationships with partners.

• Region Security Officer / LAR (Latin America Region)

  • Aug 2012 - Oct 2014

  Miami/Fort Lauderdale Area This was a concurrent position with dual line of report (Ingenico Group CSO & Ingenico Latin America Managing Director) As leading provider of secure electronic-payment products, solutions, and services, Ingenico maintain a very active global network of Security Officers led by Ingenico CSO and spread across the globe. This Security Committee ensures compliance with relevant regulations and works to minimize security risk and exposure levels for both Ingenico and its clients. The… Show more This was a concurrent position with dual line of report (Ingenico Group CSO & Ingenico Latin America Managing Director) As leading provider of secure electronic-payment products, solutions, and services, Ingenico maintain a very active global network of Security Officers led by Ingenico CSO and spread across the globe. This Security Committee ensures compliance with relevant regulations and works to minimize security risk and exposure levels for both Ingenico and its clients. The Security Officer / LAR makes sure that Latin America Region (LAR) performs in terms of security up to the expectation of Ingenico Group, the Payment Industry, and Ingenico Clients in accordance with Ingenico security strategy and principles. Special focus is put on application development, product personalization, maintenance, and compliance with applicable local regulations for manufacturing sites. Security Governance • Relay security policies enforcement within its entity • Set-up a security awareness program within his entity • Raise major security issues to CSO • Participate to Global Security Committee • Participate to Security Crisis Taskforce and lead technical remediation actions • Reviews and validates non-generic contracts related to security items Application Development • Communicate security constraints and rules to application development teams • Participate to design reviews and validate application specifications Certifications and Audits • Participate to local security certification when applicable • Perform code review when required and/or by sampling Support • Provide security support to application development teams • Provide security support to Region’s customers on products and solutions



Ingenico

• France
• Financial Services
• 700 & Above Employee

• Pre-sales Manager

  • Sep 2010 - Jul 2011

  Miami/Fort Lauderdale Area Reporting to Ingenico Sales Director / CarCAAn Region (Caribbean, Central America, Andean Countries, including Chile & Bolivia) While in this position, I provided support to the commercial team on all pre-sales activities, including prepare demonstrations, present products and solutions to prospective customers, address current and prospective customer questions and requests, keep sales team informed of any developments affecting their function, ensure that committed schedules and… Show more Reporting to Ingenico Sales Director / CarCAAn Region (Caribbean, Central America, Andean Countries, including Chile & Bolivia) While in this position, I provided support to the commercial team on all pre-sales activities, including prepare demonstrations, present products and solutions to prospective customers, address current and prospective customer questions and requests, keep sales team informed of any developments affecting their function, ensure that committed schedules and deadlines are met. Show less



NEXGO, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Engineering Program Manager

  • Jul 2008 - Sep 2010

  Orange County, California Area Reporting to ExaDigm CTO. While in this position, I was given the opportunity of orchestrating the activities required for the Company to release a new line of hardware products in record time and in partnership with Shenzhen Xinguodu Technology (NEXGO), a leading vendor of Payment Terminals. Responsibilities • Manage, monitor and coordinate regular product releases for the ExaDigm family of products. • Provide a single point of contact for hardware releases and keep the cross… Show more Reporting to ExaDigm CTO. While in this position, I was given the opportunity of orchestrating the activities required for the Company to release a new line of hardware products in record time and in partnership with Shenzhen Xinguodu Technology (NEXGO), a leading vendor of Payment Terminals. Responsibilities • Manage, monitor and coordinate regular product releases for the ExaDigm family of products. • Provide a single point of contact for hardware releases and keep the cross functional (hardware and software engineering) product teams on task and target. • Work with Engineering, Project Management, Product Management, QA and Manufacturing to ensure a smooth and seamless release of hardware products to the market. • Ensure hardware compliance with the Payment Card Industry security requirements, driving projects to completion and helping to document decisions and progress. • Develop, document and execute standardized product deliverable procedures. • Run cross-functional product program review meetings, identify issues for product releases and drive these issues to resolution. • Plan and oversee both regularly scheduled product releases and emergency patches releases. • Manage preparation of development and QA environments. • Develop metrics and measurement process to evaluate timeliness and quality of product releases. Show less



Verifone

• United States
• Financial Services
• 700 & Above Employee

• Business Development Manager - LAC

  • Nov 2006 - Nov 2007

  Miami, FL Following the acquisition of Lipman Electronic Engineering, I played various roles at Verifone: Business Development Manager – LAC • Identify new opportunities for Verifone’s core products and services. • Identify potential partners and initiate business relationships with them. • Prepare technical proposals and present them to prospective clients, integrators and partners. • Supervise the initial phase of implementation of new projects. • Presents Payware Mechant and… Show more Following the acquisition of Lipman Electronic Engineering, I played various roles at Verifone: Business Development Manager – LAC • Identify new opportunities for Verifone’s core products and services. • Identify potential partners and initiate business relationships with them. • Prepare technical proposals and present them to prospective clients, integrators and partners. • Supervise the initial phase of implementation of new projects. • Presents Payware Mechant and Nurit Store SW solutions to current and prospective clients. Project Manager - LAC • Determine activities, dependencies, schedule and critical path for new projects involving payment terminals, ECRs, ATMs and software. • Manage and follow up on all development stages of a project, ensuring that activities are completed on a timely manner. VeriFone – Lipman LAC Integration Facilitator • Provide support on Nurit Products to VeriFone’s Latin America technical, marketing, sales and operations teams in order to ensure a smooth integration of both companies in the region. Show less



Lipman Latin America (Acquired by Verifone)

• Director of Technical Services

  • Jul 2003 - Oct 2006

  Miami, FL Manage Latin American Technical Services operations for Company’s electronic payment solutions. • Presents Company software solutions to current/prospective clients. • Liaisons with development teams to resolve recurring issues. • Visit, understand and evaluate the needs of customers and potential customers established in Latin America and the Caribbean countries and recommend solutions based on products manufactured by Lipman Electronic Engineering as well as by third party… Show more Manage Latin American Technical Services operations for Company’s electronic payment solutions. • Presents Company software solutions to current/prospective clients. • Liaisons with development teams to resolve recurring issues. • Visit, understand and evaluate the needs of customers and potential customers established in Latin America and the Caribbean countries and recommend solutions based on products manufactured by Lipman Electronic Engineering as well as by third party companies. • Direct customer’s concerns, issues, and questions to the appropriate person within Lipman Electronic Engineering (HQ in Israel), Lipman USA or any other subsidiary of the Company. • Design and conduct surveys that enable the Company to make decisions related with new product developments. • Write Product Definition Releases (PDRs) and define Requests for Development (RFD) • Assist customers in identifying hardware and software problems. • Keep record of the status of all open projects in the region. • Assist sales team in the preparing of proposals. • Approve new software releases (OS’) for all products sold in the region. Show less



Lipman USA (adquired by Verifone)

• Business Development Assistant

  • Apr 2002 - Jun 2003

  Syosset, NY • Instruct potential clients in the use of the equipment while evaluating Company’s products and solutions. • Recommend changes that improve the quality/reliability of credit card terminals and ATMs.

• Service and Repairs Manager

  • Mar 2001 - Apr 2002

  Syosset, NY • Train technicians on the hardware of Lipman’s Nurit line of products • Integrate new products and provide support to the engineering team on the optimization and design of the interfaces required by these products. • Instruct clients in the use of the equipment, and assist them in identifying & solving problems.



Pontificia Universidad Javeriana

• Colombia
• Higher Education
• 700 & Above Employee

• Programming and Data Structures Professor

  • Feb 1997 - Dec 1999

  Bogotá D.C. Area, Colombia Conduct lectures in the field of Programming and Data Structures for Electronics, Civil and Industrial Engineering students (Pascal and “C” languages).



Zebra Electronica

• Technical Manager / R&D Engineer

  • Jun 1991 - Dec 1999

  Bogotá D.C. Area, Colombia Managed Company’s technical services related to data terminals, access control systems and electromagnetic locks. Responsibilities of this position included: presenting products to current and prospective clients, supervise and approve R&D activities (such as the design of electronic circuits and building prototypes of electronic products), as well as acting as liaison between clients and internal development and technical support teams.



Electra Electronica Avanzada

• Manufacturing Supervisor / Software Developer

  • Feb 1989 - Dec 1991

  Bogotá D.C. Area, Colombia Coordinate manufacturing and QA processes of electronic data capture (access control, time & attendance) and payment devices. Programming of software solutions for access control systems used in ATM sites.