Experience

BCD Travel India Pvt.Ltd.

• Airlines and Aviation
• 200 - 300 Employee

• Team Leader Credit Control

  • May 2009 - Present

  • Reporting to the Branch Manager & Credit Control Manager for all recovery details. • Analyzing age reports of the debtors to minimize the outstanding amount. • Co-coordinating with Team members for smooth functioning of routine work. • Handling client escalations/query on behalf of team. • Co-coordinating for follow up for the submission/payment with internal as well as external customers. • Analysis of past due collections by reason and reporting weekly collections against forecast. • Maintaining records of submissions into MIS-Excel for follow up & future reference. • Regular follow up for collection by emails/ phone calls as needed. • Allocation of bills against payments receipt. • Daily Charge of Invoices on Amex/Citi Bank/ICICI Bank. • Reconciliation of outstanding of clients on periodic basis. • Sending monthly Provisions of Clients. • Preparation of MIS reports of clients & submit it to Clients as per client requirement (weekly, quarterly, monthly). • Resolving issues related to collection by coordinating with internal departments like Sales, Customer Service, Operations and Quality etc. • Ensuring correct and timely accounting of receipts from customer. • Sending Balance Confirmation Letters to clients in every quarter & follow up for getting letters confirmed from client. • Resolving old collection issues in time to avoid bad debt risk. • Having detailed knowledge in Amex BTA and handling BTA clients like Capgemini, Pfizer etc. Show less



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Billing Associate

  • Apr 2006 - Oct 2008

  To ensure the smooth functioning of fund movement from clients with the help from team members to recover payment as per agreement. To ensure the smooth functioning of fund movement from clients with the help from team members to recover payment as per agreement.