Experience

SEKO Gulf
• United Arab Emirates
• Industrial Machinery Manufacturing
• 1 - 100 Employee
• Technical/ Proposal Engineer-Sales

  • Jun 2014 - Present


PIONEER WINCON PRIVATE LIMITED

• 1 - 100 Employee

• Assistant Manager-Sales O&M

  • Jun 2011 - Jun 2014

  • Resolving relevant customer complaints and queries from the starting till the end of the process • Involved in the finalization of O&M contract by agreed terms and conditions • Preparing quotations and negotiating with the agreed terms and conditions • Ensuring timely payments and outstanding collections • Promoting and increasing the sales and service of the organization by applying customer servicing skills • Approaching all matters in a non biased and professional manner • Drafting daily, weekly & monthly statistical reports • Coordinating with project, EB liaison, technical, generation & land department for solving customer’s complaints • Providing assistance in marketing activities by attending trade shows, conferences and other events • Offering technical presentations to exhibit how a service meets client’s needs • Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level • Creating awareness for driving the projects and process improvement strategy & methodology, ensuring maximum operational efficiency • Leading and monitoring performance of the team members for maintaining excellence in the service operations Show less


Godrej & Boyce Mfg. Co. Ltd.
• India
• Manufacturing
• 700 & Above Employee
• Senior Technical Sales Engineer

  • Feb 2010 - Mar 2011


Electrotek International Inc

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Support Engineer-Sales&Service(Technical)

  • Jul 2008 - Feb 2010

  • Carried out activities for business development like sales promotions, tendering, testing & commissioning, Installation, inspection, AMC, calibration, trouble shooting of the following engineering products and research instruments: o Analytical Spectral Devices, ASD Inc., USA o Textile, Cosmetics, Nanotechnology, Polymer Research Equipment - KATO Tech, Japan o FT-IR Spectrometer - D&P Ltd., USA o Micro Rain Radars and Wind Anemometer - Metek, Germany o Moisture Meter- PSC, USA o Depth Sensor, RBR Ltd., Canada Show less