Gamze Serbest Yildirim

Brand Engagement Lead (Group Marketing Manager) at Novartis Nederland
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Contact Information
Location
Ouderkerk aan de Amstel, North Holland, Netherlands, NL
Languages
  • Turkish Native or bilingual proficiency
  • English Full professional proficiency
  • Italian Limited working proficiency
  • Dutch Limited working proficiency

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5.0

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Nura Aykanat

In my opinion talents like Gamze are quite exceptional in the business world. During 3 years that we have worked together in Roche, she has demonstrated her creativity and result oriented approach in many awarded projects, both at local and international level. Especially with her unique and innovative approach to the brand launch in pharmaceutical sector, she managed to exceed the expectations and needs of all stakeholders. In parallel with the newest trends in marketing, she gives priority to effective use of digital and social media in her job. I would like to point out that Gamze is a real team player and will certainly contribute a considerable success in total quality management of the companies with her never-ending energy and passion.

Robin Valk

Gamze combines creative skills with strong analytical abilities. I've enjoyed working with her because she is honest, positive and truly contributes from multiple perspectives. I would recommend contacting Gamze if you are looking for someone who will strive for the best every day in harmony with her team. If you are lucky you will have a click and she'll join you in taking the next step towards your goals.

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Experience

    • Netherlands
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • Brand Engagement Lead (Group Marketing Manager)
      • Jan 2023 - Present

      Leading the hematology marketing team Leading the hematology marketing team

    • Switzerland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Western Europe Cluster Commercial Lead for ITP
      • Jan 2021 - Jan 2023

    • Disease Area Leader
      • Oct 2019 - Jan 2023

      Responsible of the hematology disease areas ITP and CML.

    • Marketing Project Lead
      • Jul 2018 - Oct 2019

      Value based health care | VBHC | Patient reported outcome | PROM | Patient coaching | Multichannel commucation | Omnichannel commucation | Customer experience | Customer journey | Digital marketing | Social marketing | Webinar | CME | Webcast

    • Brand Manager
      • Nov 2016 - Dec 2017

      Leader of the brand team and responsible of the hematology brand; NINLARO (multiple myeloma) * Brand Strategy and Planning: Proposed and convinced global to implement a different strategy in the Netherlands due to local dynamics, which yielded to sales above expectation * Brand Campaign: Simultaneously learned Dutch and created a Dutch brand campaign which worked successfully in the field and positively evaluated in the brand tests * Multi-channel Communication: 100% target customer reach in the launch month ~50% via digital and social media Brand Management | Brand Launch | Marketing | Brand Planning | Brand Budget | Campaign Development | Promotional Material Development | Multi-Channel Marketing | Social Media Marketing | Digital Marketing | Website Development | Content Marketing | Advertising | Linkedin Advertising | SEO | Launch Readiness | Sales Force Training | E-detailing | Brand Messaging | Netherlands | Amsterdam | Brand Manager | Product Manager Show less

    • Türkiye
    • Biotechnology Research
    • 100 - 200 Employee
    • Brand Manager
      • Oct 2014 - Jun 2016

      Leader of the brand team and responsible of the breast cancer brand; PERJETA.* Brand Strategy and Planning: Created a launch plan which was used as a benchmark in Roche EEMEA and which led to a successful sales uptake as off launch in Turkey* Brand Campaign: Created digital and social media content, augmented reality brand education tool, e-detail aid etc. The campaign and promotional materials were best-practice in Roche Global* Multi-channel Communication: Created a branded social media campaign (the first time in Roche) using emotional marketing to highlight effect of survival on patients’ livesAwards: The best contributor award / Roche TurkeyBrand Management | Brand Launch | Market Access Strategy | Marketing | Brand Planning | Budgeting | Campaign Development | Promotional Material Development | Multi-Channel Marketing | Social Media Marketing | Digital Marketing | Brand Website | Content Marketing | Advertising | Social Media Advertising | Customer Relations Management | SEO | Launch Readiness | Sales Force Training | E-detailing | Brand Messaging | Patient Flow | Brand Manager | Product Manager Show less

    • Rotation Sales
      • Jun 2013 - Sep 2014

      Rotation program inc. Market Access and Sales (The breast cancer product, Herceptin)* Ranked 2nd country-wise in terms of sales realisation* Organised successful customer activities about breast cancer and biosimilars* Basics of reimbursement and registration application processSales Representative | Sales Rep | Customer Relations Management | Multi-disciplinary meetings | Doctor Group Activity | E-detailing | Brand Advocate Development | Brand Awareness

    • Switzerland
    • Biotechnology Research
    • 700 & Above Employee
    • EEMEA Business Analyst
      • Jun 2012 - May 2013

      Business Analyst, EEMEA Responsible (East Europe, Middle East & Africa) * Guidance to 20 priority markets regarding marketing insights and analytics * Leader of the sales forecasting & patient flows in EEMEA * EEMEA Project leader of the PROSPECT project * Developed strategic feasibility models regarding new launches and biosimilars Awards: The best contributor award / Roche EEMEA EEMEA | Business Analytics | Marketing Analytics | Marketing Insights | Market Research| Forecasting Models | Feasibility Analysis | Patient Flows | Business Reviews | Brand Planning | Situational Analysis | Launch Readiness | Biosimilars | Market Access Show less

    • Business Analyst
      • Oct 2011 - Jun 2012

      Business Analyst, responsible of all the oncology and hematology brands in Roche Turkey* Customer Relationship Management (CRM):* Collectively created a CRM Tool which was rewarded globally (Avantage Award)* Sales forecasting and reporting including patient flows* Marketing insights including market research, competitive intelligenceBusiness Analytics | Oncology | Hematology | Market Research | Marketing Insights | Marketing Analytics | Sales Force Effectiveness | Patient Flows | Marketing | Sales Forecasting | Customer Relationship Management (CRM) | Segmentation and Targeting | Launch Readiness Show less

    • Strategic Planning & Business Development Specialist
      • Nov 2009 - Oct 2011

      Responsible of analytics and reporting of all Roche portfolio* Created a sales force effectiveness model (Harvest) for CEMAI (Central-Eastern Europe, Middle East, Africa & India)* Portfolio and competition reports* Initiation of the process development in reporting functionSales Reporting | Sales Force Effectiveness | Portfolio and Competition Reporting | Business Development | Sales Force Incentive (Bonus) Calculation

Education

  • Rotterdam School of Management, Erasmus University
    Master of Business Administration - MBA, Executive MBA
    2018 - 2020
  • Istanbul Technical University
    Bachelor of Engineering - BE, Industrial Engineering
    2004 - 2009
  • Universit�� Politecnica delle Marche
    Bachelor of Engineering - BE, Industrial Engineering
    2007 - 2008
  • Università per Stranieri di Perugia
    Italian Language
    2007 - 2007
  • Kadıkoy Anatolian Highschool
    High School
    1996 - 2004

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