Senior Network Communication Systems Specialist (25H)

• Jul 2023 - Present

Network Systems Operator (25N)

• Feb 2019 - Jul 2023

● Maintain Warfighter Information Network-Tactical (WIN-T) ● Maintain Cisco routers, Tier 2 and 3 Cisco switches, Cisco Firewalls, and servers● Configure and fill COMSEC equipment (TACLANEs)● Administrate and configure Cisco Unified CallManager● Troubleshoot LAN/WAN connectivity and Layer 2 and 3 configuration issues● Worked with DoD Gateway facilities to troubleshoot and resolve SATCOM and IP network issues

Network Administrator

• Jul 2022 - Present

Manager of Information Technology

• Jan 2022 - Jul 2022

● Implemented network revamp including converting network to copper and implementing firewalls, switches, and routers ● Maintaining computer networks and systems including software, VPNs, routers, switches, and WAPs ● Created and maintained mobile device management system for over 150 Apple and Android mobile devices ● Ensured security compliance of systems attached to local network ● Maintained inventory of on-hand and deployed technology systems ● Extensive troubleshooting , resolution and documentation of uncommon issues on Windows, macOS, and Linux systems ● Established standard operating procedures regarding acceptable use, BYOD, and HIPPA compliance polices Show less

Systems Administrator

• Jan 2021 - Oct 2021

● Configured, deployed and maintained SCCM imaging and updates● Managed baseline process of computers for three separate network enclaves● Administered Active Directory creating Users, Computers, OUs, etc. ● Created and maintained Group Policy● Implemented VMware/vSphere virtual machine environment● Configured DHCP/DNS across local area networks. ● Ran extensive amounts of Fiber and Copper Key Accomplishments: ● Facilitated successful life cycle of 1,200+ computers across Southwest Asia● Automated computer imaging, software installations, and updates Show less

Network Operations Technician

• Oct 2020 - Jan 2021

- Watch Officer of Wide Area Network of Southwest Asia- Maintain concurrence and generate reports for Approved Service Interruptions (ASI) - Provide troubleshooting and assistance for members of the Joint Operations Center- Service Extron AV and CISCO VTC devices/systems- Installation of several computer devices such as hosts, display devices and networking- Administrate Microsoft Active Directory

Information Technology Specialist

• Sep 2017 - May 2020