Experience

Sewell Automotive Companies

• United States
• Retail Motor Vehicles
• 700 & Above Employee

• Parts Service

  • Jul 2023 - Present

  --Manage parts inventory --Assist customers with parts needs --Respond quickly to the needs of technicians --Handle shipping and receiving inventory --Provide and counsel Assistant Service Managers with pricing options of needed parts --Manage and track all special order parts --Assist in online requests and sales --Follow-up professionally with current and future customers --Demonstrate a “servant’s heart” by creating unique and personalized experiences --Manage, organize, and track all customer interactions in our system --Achieve critical sales goals and customer satisfaction goals Show less



Genuine Parts Company

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Store Manager

  • Oct 2018 - Jul 2023

  Identify new customers and revenue opportunities for the store Shift into high gear in a fast-paced retail store environment Help outside sales in identifying, developing and maintaining wholesale accounts Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results Steer towards continuous improvement in processes and procedures Protect and maintaining the security of store assets Display pride in navigating a store recognized for safety and appearance Show less