Gamaliel Rizzo JR
General Manager-The Baltic Hotel at Real Hospitality Group- Claim this Profile
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Bio
Ori Naishtein
I had the privilege of working with Gam at anywell in the last year where Gam served as Operations Expert. Gam is talented, a fast learner and hard worker. He took on himself a variety of tasks that are beyond and above his role definition: educating partners, creating marketing materials, marketing research and technical onboarding. He did it all with a unique can-do approach, always positive and doing his best for the company's interest. Gam managed to create healthy partnership relations with the company ecosystem, his outstanding personal skills was a critical element in this activity. Gam has a good attitude to technology, in his role he managed the few operational tools, he did it in a very professional and accurate manner. I highly recommend Gam for customer facing roles or operational roles.
Gadi Royz
It is very rare to find an individual who has a perfect balance of both high IQ and EQ. Gam and I had the pleasure of working together for a little over a year at anywell. As our first US hire, he took on many roles and wore many hats while driving our cause forward. I was continually impressed by Gam’s ability to juggle multiple tasks and keep everyone updated, which dramatically helped increase our productivity and growth. All the while, always made sure that our face-to-face meetings had coffee and snacks to power us through! Gam, who oversaw all 100+ of our US partnerships by the end of his time with us, made each and everyone one of them feel heard and unique. I remember asking to take a tour and meet some of our partners and the rapport and familiarity that was between them, all while speaking about metrics and projections for the next quarter, and what we plan to implement, was truly inspiring. Gam was very conscientious and ambitious about his work, took his time to spearhead new initiatives, and found fun eclectic ways to present his results and make sure everyone was smiling in our team meetings, no matter how tense. Gam will be an invaluable asset to any company, and I can not wait to see where his career takes him next.
Ori Naishtein
I had the privilege of working with Gam at anywell in the last year where Gam served as Operations Expert. Gam is talented, a fast learner and hard worker. He took on himself a variety of tasks that are beyond and above his role definition: educating partners, creating marketing materials, marketing research and technical onboarding. He did it all with a unique can-do approach, always positive and doing his best for the company's interest. Gam managed to create healthy partnership relations with the company ecosystem, his outstanding personal skills was a critical element in this activity. Gam has a good attitude to technology, in his role he managed the few operational tools, he did it in a very professional and accurate manner. I highly recommend Gam for customer facing roles or operational roles.
Gadi Royz
It is very rare to find an individual who has a perfect balance of both high IQ and EQ. Gam and I had the pleasure of working together for a little over a year at anywell. As our first US hire, he took on many roles and wore many hats while driving our cause forward. I was continually impressed by Gam’s ability to juggle multiple tasks and keep everyone updated, which dramatically helped increase our productivity and growth. All the while, always made sure that our face-to-face meetings had coffee and snacks to power us through! Gam, who oversaw all 100+ of our US partnerships by the end of his time with us, made each and everyone one of them feel heard and unique. I remember asking to take a tour and meet some of our partners and the rapport and familiarity that was between them, all while speaking about metrics and projections for the next quarter, and what we plan to implement, was truly inspiring. Gam was very conscientious and ambitious about his work, took his time to spearhead new initiatives, and found fun eclectic ways to present his results and make sure everyone was smiling in our team meetings, no matter how tense. Gam will be an invaluable asset to any company, and I can not wait to see where his career takes him next.
Ori Naishtein
I had the privilege of working with Gam at anywell in the last year where Gam served as Operations Expert. Gam is talented, a fast learner and hard worker. He took on himself a variety of tasks that are beyond and above his role definition: educating partners, creating marketing materials, marketing research and technical onboarding. He did it all with a unique can-do approach, always positive and doing his best for the company's interest. Gam managed to create healthy partnership relations with the company ecosystem, his outstanding personal skills was a critical element in this activity. Gam has a good attitude to technology, in his role he managed the few operational tools, he did it in a very professional and accurate manner. I highly recommend Gam for customer facing roles or operational roles.
Gadi Royz
It is very rare to find an individual who has a perfect balance of both high IQ and EQ. Gam and I had the pleasure of working together for a little over a year at anywell. As our first US hire, he took on many roles and wore many hats while driving our cause forward. I was continually impressed by Gam’s ability to juggle multiple tasks and keep everyone updated, which dramatically helped increase our productivity and growth. All the while, always made sure that our face-to-face meetings had coffee and snacks to power us through! Gam, who oversaw all 100+ of our US partnerships by the end of his time with us, made each and everyone one of them feel heard and unique. I remember asking to take a tour and meet some of our partners and the rapport and familiarity that was between them, all while speaking about metrics and projections for the next quarter, and what we plan to implement, was truly inspiring. Gam was very conscientious and ambitious about his work, took his time to spearhead new initiatives, and found fun eclectic ways to present his results and make sure everyone was smiling in our team meetings, no matter how tense. Gam will be an invaluable asset to any company, and I can not wait to see where his career takes him next.
Ori Naishtein
I had the privilege of working with Gam at anywell in the last year where Gam served as Operations Expert. Gam is talented, a fast learner and hard worker. He took on himself a variety of tasks that are beyond and above his role definition: educating partners, creating marketing materials, marketing research and technical onboarding. He did it all with a unique can-do approach, always positive and doing his best for the company's interest. Gam managed to create healthy partnership relations with the company ecosystem, his outstanding personal skills was a critical element in this activity. Gam has a good attitude to technology, in his role he managed the few operational tools, he did it in a very professional and accurate manner. I highly recommend Gam for customer facing roles or operational roles.
Gadi Royz
It is very rare to find an individual who has a perfect balance of both high IQ and EQ. Gam and I had the pleasure of working together for a little over a year at anywell. As our first US hire, he took on many roles and wore many hats while driving our cause forward. I was continually impressed by Gam’s ability to juggle multiple tasks and keep everyone updated, which dramatically helped increase our productivity and growth. All the while, always made sure that our face-to-face meetings had coffee and snacks to power us through! Gam, who oversaw all 100+ of our US partnerships by the end of his time with us, made each and everyone one of them feel heard and unique. I remember asking to take a tour and meet some of our partners and the rapport and familiarity that was between them, all while speaking about metrics and projections for the next quarter, and what we plan to implement, was truly inspiring. Gam was very conscientious and ambitious about his work, took his time to spearhead new initiatives, and found fun eclectic ways to present his results and make sure everyone was smiling in our team meetings, no matter how tense. Gam will be an invaluable asset to any company, and I can not wait to see where his career takes him next.
Experience
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Real Hospitality Group
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United States
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Hospitality
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100 - 200 Employee
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General Manager-The Baltic Hotel
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May 2023 - Present
As the General Manager of the hotel, I am the top executive in charge of all hotel operations. My role encompasses strategic leadership, ensuring the hotel runs smoothly and offers exceptional guest experiences. I oversee various departments, including the front desk, housekeeping, food and beverage, and maintenance, ensuring effective coordination and efficient workflows. Guest satisfaction is my priority, requiring me to monitor service quality, address complaints promptly, and implement improvements. Financial management is crucial, involving budgeting, forecasting, and cost control to achieve profitability targets. Collaborating with the sales and marketing team, I work on attracting and retaining customers through effective promotions and partnerships. Strong leadership, communication, and decision-making skills are vital, as I set the hotel's vision, motivate the team, and make critical operational and strategic decisions. Show less
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Self Employed
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United States
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700 & Above Employee
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Independent Consultant for C-Suite
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Jan 2023 - May 2023
Go-To-Market discovery calls and research for new products and ideas Executed Discovery calls with departments to initiate their Re-Org, and lay the blueprint for a successful reorg and transition. Prioritize and determine the appropriate course of action, referral, or response, exercising judgment to reflect the CEO’s style and organization policy. Analyzed current trends and metrics to understand how to effectively introduce and increase DE&I and inclusive efforts Developing new initiatives based on customer experiences to increase customer retention and overall usage Fostered recruitment efforts by conducting research on current trends, hiring practices, and building new roles. Spearheaded new initiatives to collect insightful and trackable customer satisfaction and NPS Evaluate and implement office policies and procedures for improved workflow Show less
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anywell
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Technology, Information and Internet
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1 - 100 Employee
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Partnership Success Specialist
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Sep 2021 - Oct 2022
Managed 100+ accounts within the US anywell, a SaaS Start-up, “supply” network; coordinated onboarding, training, and using monthly reporting to facilitate customer usage and enhance the experience. Exceeded target customer satisfaction goals in all sectors (Check-in, Wi-Fi, Service, Ability to Focus, Privacy), with a 94% overall score from all commercial users. Spearheaded US expansion, which increased commercial partnerships by 24% nationwide. Executed the “anywell QR code sign up” that increased online traffic to the website’s sign-in page by 15% and app downloads by 3% and maintained only a 40% bounce rate. Tracked and resolved customer experience issues, app improvements, and Dev requests to keep the anywell experience consistent throughout all partners. Trained team members on how to spot and report potential phishing activity. Oversaw all commercial activity for the anywell US market and stimulated commercial bookings by collecting feedback from corporate accounts and providing suggestions based on preferences which yielded a 45% growth in bookings. Trained the US anywell team on the Monday.com platform for sales, CRM, support tickets, and misc. projects. Aligned the global anywell team to utilize Monday.com as an operational management tool which increased productivity by enforcing accountability and time management. Succeed in launching Anywell for commercial activity in the US market by the target date of November 2021. Show less
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Trust Hospitality LLC
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United States
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Hospitality
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1 - 100 Employee
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Operations Manager
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May 2019 - May 2020
Enhanced the method for allocating inventory daily to increase ADR and occupancy to yield a minimum of 1% growth in profits year after year.Coauthored yearly projections and budget reports that were presented to upper management and ownership to align quarterly and monthly goals.Introduced room service, luggage delivery, monthly roof-top events, and new channels for guests to book their stay which increased our overall TripAdvisor score by 45 points.Administered all yearly employee reviews, and mentored several new leaders that were promoted within. Show less
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Sales Manager
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Aug 2017 - May 2019
Secured new corporate clients that increased our direct sales revenue by 50%.Assessed market trends and potential customers to increase corporate, group bookings, and client base.Interviewed and trained newly hired guest service agents to ensure a consistent experience.
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Guest Service Associate
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Jun 2017 - Aug 2017
Greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information. Find ways to resolve issues for guests to ensure a satisfactory stay. Serve as concierges, assisting guests with transportation, restaurant, or entertainment reservations. Maintain a shared cash drawer, prepared bank slips, and posted charges for guests' stay.
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Victoria's Secret
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United States
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Retail
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700 & Above Employee
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Merchandise Flow supervisor
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May 2013 - Jun 2017
Lead and assisted with the processing, replenishing, and merchandising products.Leverage reports ensuring the sales floor was full and abundant with colors and styles. Execute workforce management functions, including flexing payroll. Conduct CSL and associate observation. Owned backroom and off-site stockroom organization standards and processes. Motivate and inspire teams to meet and exceed established productivity levels.
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Generalist
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May 2012 - May 2013
Processed and replenish inventory for the storeExceeded sales target goals daily, weekly, and monthlyTrained and onboarded newer staff acting as a mentor to be shadowed
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Education
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2011 -
Rutgers University-New Brunswick
Pre-Medicine/Pre-Medical Studies
Community
