Gallia Papandrea

Server at Sicilian Oven
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US

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Bio

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Credentials

  • Technology for Product Managers
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Digital Advertising
    HubSpot Academy
    Jul, 2023
    - Nov, 2024

Experience

  • Sicilian Oven
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server
      • Jul 2018 - Present

      -Achieve positive customer feedback for maintaining an attentive and positive attitude toward guests even during peak hours. -Arrange seating map in restaurant making sure customers are seated correctly according to server’s sections ensuring faster service and customer satisfaction. -Take 30+ orders for pickup as well as packing up those items and labeling to corresponding tickets improving organization throughout kitchen and coworkers. -Manage card and cash transactions daily for orders properly issuing change and ensuring transactions and receipts matched. -Communicate information on 40+ menu items to guests answering concerns on ingredients and food preparation. -Create a exceptional interpersonal and team building skills with a diverse range of colleagues and customers. Show less

  • Screaming Carrots
    • United States
    • Restaurants
    • Waitress
      • Dec 2016 - May 2018

      -Informed seated guests about daily specials on drinks and food. -Exceeded sales targets by 10% by recommending add ones to orders such as offering chicken to a salad. -Presented dish descriptions to chef's standards resulting to higher satisfaction for customers. -Trained new servers on strategic upselling and properly treating customers. -Identified and fulfilled guests needs by clarifying orders and making sure everything needed was provided per table. -Multitasked 3+ things while remaining professional and courteous in fast paced environment. Show less

Education

  • Florida International University
    Bachelor's degree, Business Administration and Management, General
    2021 - 2023
  • Miami Dade College
    Associate of Arts - AA, Business Administration and Management, General
    2018 - 2021

Community

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