• Apr 2023 - Present

• Feb 2022 - Apr 2023

• Oct 2018 - Feb 2022

Consistently deliver professional service to guests by providing accurate information and administering guest complaints, inquiries, and requests. Collaborate and communicate with team members across all departments resulting in increasing productivity.

Sales Associate

• Oct 2017 - Dec 2018

Provided knowledge on the company's products to customers, answered questions and resolved customer complaints. Managed Point of Sales systems when assisting customers with payment for purchased products. Provided knowledge on the company's products to customers, answered questions and resolved customer complaints. Managed Point of Sales systems when assisting customers with payment for purchased products.

Kiosk Ambassador

• Mar 2018 - Apr 2018

Collected guest information and assisted with kiosk check-in, in particular printing airline tickets and luggage tags. Directed guests to appropriate airport gate, provided general updates and welcomed guests. Collected guest information and assisted with kiosk check-in, in particular printing airline tickets and luggage tags. Directed guests to appropriate airport gate, provided general updates and welcomed guests.