Galina Z.

Business Analyst at KIVORK
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Contact Information
us****@****om
(386) 825-5501
Location
Chișinău, Moldova, MD

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Credentials

  • Cybersecurity for Business Course
    Codecademy
    Jul, 2023
    - Nov, 2024
  • Introduction to Cybersecurity Course
    Codecademy
    Jul, 2023
    - Nov, 2024
  • Agile Crash Course: Agile Project Management; Agile Delivery
    Udemy
    Oct, 2021
    - Nov, 2024
  • DESIGN RULES: Principles + Practices for Great UI Design
    Udemy
    Oct, 2021
    - Nov, 2024
  • Beginning Project Management: Project Management Level One
    Udemy
    Sep, 2021
    - Nov, 2024
  • Information Architecture (IA) Fundamentals
    Udemy
    Sep, 2021
    - Nov, 2024
  • Data-Driven Design: Quantitative Research for UX
    The Interaction Design Foundation
    Jul, 2021
    - Nov, 2024
  • Gestalt Psychology and Web Design: The Ultimate Guide
    The Interaction Design Foundation
    Jun, 2021
    - Nov, 2024
  • User Experience: The Beginner’s Guide
    Interaction Design Foundation (IxDF)
    Jun, 2021
    - Nov, 2024

Experience

    • Moldova
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Business Analyst
      • Sep 2020 - Present

      - Project management - SQL - Generating process documentation - Identifying requirements and decomposing them into user stories - Researching tools to aid automation, improve and innovate internal workflows - Black-box testing - Creating and running surveys to determine business priorities, based on Kano model, MOSCOW - Chatbots flow improvement - Creation and presentation of prototypes - Administration of CRM platforms - Project management - SQL - Generating process documentation - Identifying requirements and decomposing them into user stories - Researching tools to aid automation, improve and innovate internal workflows - Black-box testing - Creating and running surveys to determine business priorities, based on Kano model, MOSCOW - Chatbots flow improvement - Creation and presentation of prototypes - Administration of CRM platforms

    • Moldova
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Sales Supervisor
      • Jul 2019 - Jun 2020

    • Sales Agent
      • Aug 2018 - Jul 2019

    • United States
    • Travel Arrangements
    • 300 - 400 Employee
    • Reservations Ticketing Agent
      • Aug 2016 - Mar 2018

Education

  • Free International University of Moldova
    Bachelor's degree, Language Interpretation and Translation

Community

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