Galina Z.
Business Analyst at KIVORK- Claim this Profile
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Bio
Credentials
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Cybersecurity for Business Course
CodecademyJul, 2023- Nov, 2024 -
Introduction to Cybersecurity Course
CodecademyJul, 2023- Nov, 2024 -
Agile Crash Course: Agile Project Management; Agile Delivery
UdemyOct, 2021- Nov, 2024 -
DESIGN RULES: Principles + Practices for Great UI Design
UdemyOct, 2021- Nov, 2024 -
Beginning Project Management: Project Management Level One
UdemySep, 2021- Nov, 2024 -
Information Architecture (IA) Fundamentals
UdemySep, 2021- Nov, 2024 -
Data-Driven Design: Quantitative Research for UX
The Interaction Design FoundationJul, 2021- Nov, 2024 -
Gestalt Psychology and Web Design: The Ultimate Guide
The Interaction Design FoundationJun, 2021- Nov, 2024 -
User Experience: The Beginner’s Guide
Interaction Design Foundation (IxDF)Jun, 2021- Nov, 2024
Experience
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KIVORK
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Moldova
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IT Services and IT Consulting
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200 - 300 Employee
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Business Analyst
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Sep 2020 - Present
- Project management - SQL - Generating process documentation - Identifying requirements and decomposing them into user stories - Researching tools to aid automation, improve and innovate internal workflows - Black-box testing - Creating and running surveys to determine business priorities, based on Kano model, MOSCOW - Chatbots flow improvement - Creation and presentation of prototypes - Administration of CRM platforms - Project management - SQL - Generating process documentation - Identifying requirements and decomposing them into user stories - Researching tools to aid automation, improve and innovate internal workflows - Black-box testing - Creating and running surveys to determine business priorities, based on Kano model, MOSCOW - Chatbots flow improvement - Creation and presentation of prototypes - Administration of CRM platforms
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KIVORK
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Moldova
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IT Services and IT Consulting
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200 - 300 Employee
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Sales Supervisor
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Jul 2019 - Jun 2020
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Sales Agent
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Aug 2018 - Jul 2019
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International Travel Network
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United States
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Travel Arrangements
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300 - 400 Employee
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Reservations Ticketing Agent
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Aug 2016 - Mar 2018
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Education
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Free International University of Moldova
Bachelor's degree, Language Interpretation and Translation