Galina Ilina

Learning Support Assistant, Exam Invigilator at Desborough College
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Contact Information
us****@****om
(386) 825-5501
Location
Maidenhead, England, United Kingdom, UK
Languages
  • Russsian Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • 120-hour Premier TEFL course
    TEFL Org UK (TEFL Scotland Ltd)
    Mar, 2018
    - Nov, 2024
  • UNDERSTANDING LANGUAGE: LEARNING AND TEACHING
    UNIVERSITY OF SOUTHAMPTON AND BRITISH COUNCIL
    Jun, 2017
    - Nov, 2024
  • TQUK Level 3 Award in Education and Training (QCF)
    Training Qualifications UK
    Mar, 2017
    - Nov, 2024
  • Communicating across Cultures
    LinkedIn
    Feb, 2017
    - Nov, 2024
  • EXPLORING THE WORLD OF ENGLISH LANGUAGE TEACHING
    Cambridge English Language Assessment
    Jan, 2017
    - Nov, 2024

Experience

  • Desborough College
    • Education Administration Programs
    • 1 - 100 Employee
    • Learning Support Assistant, Exam Invigilator
      • Nov 2018 - Present

      - Providing support to students with special education needs - Keeping track of the students’ progress using SIMS, ClassChart - Invigilating during exam periods in compliance with the regulations and guidebooks - Providing support to students with special education needs - Keeping track of the students’ progress using SIMS, ClassChart - Invigilating during exam periods in compliance with the regulations and guidebooks

  • Badoo
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Moderator and Customer Support
      • Mar 2018 - Dec 2018

      - Providing friendly and efficient customer support via email to the users across supported mobile platforms (iOS, Android) - Investigating reported abuse and taking appropriate action - Troubleshooting user issues and escalating issues/feedback to the manager appropriately - Providing friendly and efficient customer support via email to the users across supported mobile platforms (iOS, Android) - Investigating reported abuse and taking appropriate action - Troubleshooting user issues and escalating issues/feedback to the manager appropriately

  • Bracknell Open Learning Centre
    • Bracknell, Berkshire, UK
    • Volunteer
      • Jun 2016 - Oct 2017

      Helping adults in learning English at English Language Cafe and developing citizens' IT skills during IT Open Sessions Helping adults in learning English at English Language Cafe and developing citizens' IT skills during IT Open Sessions

  • Vashtortik
    • Moscow, Russian Federation
    • Cake Decorator, Founder
      • Jun 2010 - Jul 2014

      Own home baking and cake decorating business Own home baking and cake decorating business

  • Reklama Media
    • Moscow, Russian Federation
    • Website Content Manager
      • Sep 2004 - Apr 2014

      - Data entry using such CMS as Drupal and Wordpress - Preparing digital content for publication: image editing, HTML/CSS-formatting, proof reading (Russian) - Continuous responsibility for content quality and improvement - Data entry using such CMS as Drupal and Wordpress - Preparing digital content for publication: image editing, HTML/CSS-formatting, proof reading (Russian) - Continuous responsibility for content quality and improvement

  • Agava
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Partner Support Manager
      • Feb 2006 - Mar 2010

      - Providing technical support for the partners and customers of the digital advertising system - Dealing with users enquiries by email and instant messengers - Keeping records of working hours - Supporting the Head of Product as required - Collecting and analysing users feedback, identifying technical issues and providing management with proposed solutions - Providing technical support for the partners and customers of the digital advertising system - Dealing with users enquiries by email and instant messengers - Keeping records of working hours - Supporting the Head of Product as required - Collecting and analysing users feedback, identifying technical issues and providing management with proposed solutions

  • POTREBITEL Publishing House
    • Moscow, Russian Federation
    • Website Content Manager
      • Sep 2003 - Sep 2004

      - Data entry using internal database and web interfaces - Preparing digital content for publication: image editing, HTML/CSS-formatting - Data entry using internal database and web interfaces - Preparing digital content for publication: image editing, HTML/CSS-formatting

Education

  • Moscow Institute of Electronics and Mathematics (Technical University)
    Bachelor (Honours) degree, Applied Mathematics
    2001 - 2006

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