Experience

Dulwich Dental Office

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Dental practice manager

  • Aug 2022 - Present



Happy Kids Dental

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Treatment Coordinator

  • Mar 2022 - Aug 2022



Westcombe Park Dentist

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Dental adminstrator and dental nurse

  • Jul 2020 - Apr 2022

  My roles were• Providing the Gold standard of patient care• Excellent customer service skills • Registering new patients e.g. taking patients personal details as required for patient • Taking calls and booking appointments • Taking payments for treatments and deposits for appointments.• Cashing up The end of Day Banking and creating excel spreadsheets for the data to be recorded.• Dealing with invoices and bills for the Company and maintaining sufficient costs for the Company.• Maintaining and being efficient with the dentists and specialist diaries for them to be booked up. A consistent base of Recalls to be sustained.• Sending External referrals to the correct Dental Hospital and Department required for patient• Corresponding with letters from external departments and recording on patients files and actioning them accordingly.• Answering patient emails and queries in the dental department to the best of my knowledge.• Assisting the dentist in surgery during patient procedures and having the correct instruments and dental supplies that are required • Insuring that the dental surgery is fully equipped for the dentist to use. • Taking stock for dental surgery and Reception• Dealing and resolving any patient Complaints • Working with Microsoft software to record all up to date progress within the company.• Dealing with finances for patients and customers



MAXIDENT CLINIC LIMITED

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Dental Nurse

  • Sep 2016 - Apr 2020

  My roles were• Providing the Gold standard of patient care• Excellent customer service skills • Registering new patients e.g. taking patients personal details as required for patient • Taking calls and booking appointments • Taking payments for treatments and deposits for appointments.• Cashing up The end of Day Banking and creating excel spreadsheets for the data to be recorded.• Dealing with invoices and bills for the Company and maintaining sufficient costs for the Company.• Maintaining and being efficient with the dentists and specialist diaries for them to be booked up. A consistent base of Recalls to be sustained.• Sending External referrals to the correct Dental Hospital and Department required for patient• Corresponding with letters from external departments and recording on patients files and actioning them accordingly.• Answering patient emails and queries in the dental department to the best of my knowledge.• Assisting the dentist in surgery during patient procedures and having the correct instruments and dental supplies that are required • Insuring that the dental surgery is fully equipped for the dentist to use. • Taking stock for dental surgery and Reception• Dealing and resolving any patient Complaints • Working with Microsoft software to record all up to date progress within the company.• Dealing with finances for patients and customers.