Galina Cristian
Quality Assurance Manager at KIVORK- Claim this Profile
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Bio
Experience
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KIVORK
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Moldova
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IT Services and IT Consulting
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200 - 300 Employee
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Quality Assurance Manager
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Aug 2019 - Present
Kivork is an international IT company, whose majority projects is specialized in tourism and transportation. My main duties are to listen to recordings of the calls to ensure that the information provided is accurate, on-script, and provided in a pleasant and upbeat manner. In addition, to ensure that our employees handle their calls in accordance within the required rules and scripting parameters, that they adhere to the rules and scripts developed for them in their interactions with consumers and prospective customers. Show less
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PoliLingua.com
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United Kingdom
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Translation and Localization
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1 - 100 Employee
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Business Development Manager
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Oct 2018 - Jun 2019
PoliLingua delivers translation, localization and managed language solutions for clients large and small; in the corporate, government and private sectors. My main duties were to follow up new business opportunities and to set up meetings, planning and preparing presentations, communicating new product developments to prospective clients, writing reports, providing management with feedback; PoliLingua delivers translation, localization and managed language solutions for clients large and small; in the corporate, government and private sectors. My main duties were to follow up new business opportunities and to set up meetings, planning and preparing presentations, communicating new product developments to prospective clients, writing reports, providing management with feedback;
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Dyninno Group
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Data Validation Manager
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Oct 2017 - Oct 2018
I was responsible for editing, validating, approving or deleting the information that was posted on our website, also I was answering calls from our clients and solving issues if there were any. I was responsible for editing, validating, approving or deleting the information that was posted on our website, also I was answering calls from our clients and solving issues if there were any.
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BIZZ
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1 - 100 Employee
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Sales Manager
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Oct 2016 - May 2017
Company is specialized in organizing events with famous international speakers, we've had Brian Tracy in Chisinau, already twice, and were planning an event with David Allen; My main activity was to call customers and sell them tickets for our events, also I was creating presentation in power point witch included information about the speaker and about the tickets, we were giving these presentation to the clients through email. And also I was participating in organizing the events; The biggest event we have had, was for 800 people. Show less
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Student Travel SRL
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Chisinau, Moldova
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Team Lead Manager
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Aug 2012 - Oct 2016
Managing cultural exchange Work and Travel program, recruiting students for this program, collaborating with various J1 sponsors. Organizing online job fairs with CIEE (Council on International Educational Exchange) representatives, assisting students with completing online application form for the US Embassy; Managing cultural exchange Work and Travel program, recruiting students for this program, collaborating with various J1 sponsors. Organizing online job fairs with CIEE (Council on International Educational Exchange) representatives, assisting students with completing online application form for the US Embassy;
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Education
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University of Academy of Science of Moldova
Master's degree, Mathematics and Computer Science -
UPS "Ion Creanga"
Bachelor's degree, Mathematics and Computer Science