Galen Rutledge
IT System Engineer at Frequentis- Claim this Profile
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Topline Score
Bio
Dermott C.
Galen has a vast amount of experience in all things IT/Linux, a true technologist. He helped run the support decision in APAC but would also engage with identifying bugs and reporting his findings back to the dev team. When required Galen would also engage with onsite installations and project management tasks. Has great customer empathy and cultural awareness when assisting clients across the region. A true all-around player and a real asset to any team.
Robert Pitman
Galen Rutledge has always provided excellent support and administrative advice for our Editshare systems. I have found Galen to be a very strong communicator of complex ideas in simple terms. Knowing that we have 'real' support is very important, Editshare and Galen do just that.
Dermott C.
Galen has a vast amount of experience in all things IT/Linux, a true technologist. He helped run the support decision in APAC but would also engage with identifying bugs and reporting his findings back to the dev team. When required Galen would also engage with onsite installations and project management tasks. Has great customer empathy and cultural awareness when assisting clients across the region. A true all-around player and a real asset to any team.
Robert Pitman
Galen Rutledge has always provided excellent support and administrative advice for our Editshare systems. I have found Galen to be a very strong communicator of complex ideas in simple terms. Knowing that we have 'real' support is very important, Editshare and Galen do just that.
Dermott C.
Galen has a vast amount of experience in all things IT/Linux, a true technologist. He helped run the support decision in APAC but would also engage with identifying bugs and reporting his findings back to the dev team. When required Galen would also engage with onsite installations and project management tasks. Has great customer empathy and cultural awareness when assisting clients across the region. A true all-around player and a real asset to any team.
Robert Pitman
Galen Rutledge has always provided excellent support and administrative advice for our Editshare systems. I have found Galen to be a very strong communicator of complex ideas in simple terms. Knowing that we have 'real' support is very important, Editshare and Galen do just that.
Dermott C.
Galen has a vast amount of experience in all things IT/Linux, a true technologist. He helped run the support decision in APAC but would also engage with identifying bugs and reporting his findings back to the dev team. When required Galen would also engage with onsite installations and project management tasks. Has great customer empathy and cultural awareness when assisting clients across the region. A true all-around player and a real asset to any team.
Robert Pitman
Galen Rutledge has always provided excellent support and administrative advice for our Editshare systems. I have found Galen to be a very strong communicator of complex ideas in simple terms. Knowing that we have 'real' support is very important, Editshare and Galen do just that.
Credentials
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Neo4j Certified Professional
Neo4jDec, 2021- Nov, 2024 -
ITIL® 4 Foundation CPD
AXELOS Global Best PracticeAug, 2021- Nov, 2024 -
Amazon Web Services Solutions Architect - Associate
Amazon Web Services (AWS)Apr, 2023- Nov, 2024
Experience
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Frequentis
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Austria
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IT Services and IT Consulting
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700 & Above Employee
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IT System Engineer
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Jun 2023 - Present
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Octothorn
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Australia
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IT Services and IT Consulting
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Information Technology Specialist
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Jan 2005 - Present
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Infrastructure Transformation Project
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Jan 2021 - Jun 2021
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Technical Services Consultant
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Feb 2005 - Aug 2010
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GraphAware
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United Kingdom
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Software Development
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1 - 100 Employee
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Support System Project Manager
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Nov 2021 - Nov 2022
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EditShare
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United States
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Software Development
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1 - 100 Employee
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Technical Support Manager - APAC
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Feb 2013 - Nov 2020
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Senior Technical Support Engineer
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Jan 2009 - Feb 2013
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Intersoft
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Australia
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Information Technology & Services
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1 - 100 Employee
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Sales And Marketing Specialist
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Aug 2007 - May 2008
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QUT (Queensland University of Technology)
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Australia
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Higher Education
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700 & Above Employee
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Research Associate - Department Of Physics
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Oct 2001 - Jul 2004
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Help Desk Coordinator
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Nov 2000 - Nov 2001
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Education
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QUT (Queensland University of Technology)
Information Technology -
QUT (Queensland University of Technology)
Bachelor of Applied Science -
Geelong Grammar School
Higher School Certificate -
The Southport School