Experience

Aquent

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Technical Writer

  • Apr 2017 - Present

  Technical documentation for Microsoft MakeCode educational platform. Technical documentation for Microsoft MakeCode educational platform.



Tableau Software

• France
• IT System Custom Software Development
• 1 - 100 Employee

• Technical Writer

  • Aug 2015 - Jun 2016

  Documentation of processes and tools for internal software development teams. Build interactive resource pages for tools reference and services. Create dynamic content with embedded JS, CSS, and ReST to improve usability and comprehension. Documentation of processes and tools for internal software development teams. Build interactive resource pages for tools reference and services. Create dynamic content with embedded JS, CSS, and ReST to improve usability and comprehension.



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Programmer Writer

  • Jan 2011 - Nov 2014

  Create and update API documentation for file system driver developers. Create and update API documentation for file system driver developers.



Microsoft (contract)

• Software Development

• Programmer Writer

  • Nov 2009 - Jun 2010

  Create and update API documentation for the .NET CLR class library. Create code examples for class methods and properties. Write topic information for memory management (garbage collection) concepts and guidance. Create and update API documentation for the .NET CLR class library. Create code examples for class methods and properties. Write topic information for memory management (garbage collection) concepts and guidance.

• Support Escalation Engineer

  • Jun 2008 - May 2009

  Provide software developer support for core Win32, file system, cryptographic, authentication, RPC, SNMP, and performance counter APIs. Provide software developer support for core Win32, file system, cryptographic, authentication, RPC, SNMP, and performance counter APIs.

• Software Developer

  • Oct 2007 - May 2008

  Create server management and data collection tools for Finance IT. C#, SQL, WMI. Create server management and data collection tools for Finance IT. C#, SQL, WMI.



TeleSym

• Software Development

• Software Developer

  • Mar 2002 - Nov 2004

  Create VOIP gateway server software for PBX and telephone network integration. ISDN, analog telephony, T1, TCPIP, SIP, C++, SQLite. Create VOIP gateway server software for PBX and telephone network integration. ISDN, analog telephony, T1, TCPIP, SIP, C++, SQLite.

• Software Developer

  • Nov 2000 - Oct 2001

  Create middlware software components for Hotmail/MSN account signup and management. C++, COM, SQL Server, XML, SOAP, WSDL, XMLRPC, DES encryption. Create middlware software components for Hotmail/MSN account signup and management. C++, COM, SQL Server, XML, SOAP, WSDL, XMLRPC, DES encryption.