Experience

MALONE, DIRUBBO & COMPANY, P.C.

• United States
• Accounting
• 1 - 100 Employee

• Administrative

  • Sep 2017 - Present



Plymouth State University

• United States
• Higher Education
• 700 & Above Employee

• Advancement Events and Volunteer Coordinator

  • Oct 2013 - Sep 2017

  Execute up to 50 Alumni and Advancement events from concept to completion with attendance as large as 350 guestsImplement event social media plans from pre-event notifications to post-event communications using all media channels including Twitter, Facebook, Constant Contact, and LinkedIn Responsible for Raiser’s Edge Events module implementation and event attendance codingVolunteer management working with both alumni and non-alumni volunteers ensuring engagement and connection to their passion(s)Supervise administrative support position and 3-5 student workersResponsible for clear and concise communications of events to Advancement colleagues, President and other members of the leadership team including campus departments to ensure event successEvent evaluation to safeguard repeat attendance and overall satisfaction

• Administrative Manager for Academic Affairs

  • Aug 2006 - Oct 2013

  Coordinate all administrative office operations, including calendar management for provost, vice provost, and assistant provost; e-mail and mail distribution and response; managing four-line telephone system; greeting and screening visitors; and maintaining physical and electronic office files.Exercise discernment in assessing situations and information; develop appropriate responses on a case by-case basis for the provost. Create budget reports using Banner Finance, generate faculty workload reports, and deliver additional academic and administrative reports as needed. Prepare daily correspondence to administrators, faculty, staff, students, and parents.Lead team member in planning and implementing the annual Undergraduate Commencement Ceremony with an attendance of approximately 5,000 people. Developed the first communication plan for inclement weather, which was successfully implemented in 2008. Created the first Commencement e-newsletter to keep students, parents, and guests apprised about the event. Responsible for communicating with honorary degree and award winners, commencement speakers, and special guestsregarding travel and logistics. Manage undergraduate academic events and celebrations, including Convocation, Seniors’ Day, and Academic Excellence ceremonies. Coordinate with various campus departments to ensure event success. Serve as the provost’s liaison with the President’s Office, faculty, staff, students, and community members.Supervise work study students to ensure office initiatives and projects are completed in a timely manner.Maintain a high level of confidentiality due to the sensitive nature of information related to faculty, staff, and students.



Merrimack Valley YMCA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Senior Director of Membership Services

  • Dec 2001 - Apr 2006

  Managed the physical and aquatics directors and 20-person Membership Team.Developed and maintained a $250,000 annual budget for the Membership Department. Successfully managed costs under-budget for five years while achieving membership goals.Served as the lead information technology individual responsible for implementing a new computer system and training all users.Enhanced customer service by developing and implementing consistent front desk administrative procedures at three branches.Created and implemented new member retention programs which included developing a communication plan, maintaining customer lists, and establishing retention target goals. Managed three major fund raising events: annual auction, golf tournament, and $10,000 raffle. Coordinated and implemented creative marketing activities for each event, increasing donation and sponsorship totals by 10 percent annually for the auction and sold-out status for the golf tournament and raffle.



Point to Point Network Services

• Contracts/Office Manager

  • Aug 1989 - Nov 2001

  Contracts Manager/Project Manager (2000–2001) Ensured that all customer sales contracts were executed to company standards, including confirming accurate and complete hardware configurations, acquiring engineering approvals, obtaining customer approval, processing purchase orders, and tracking project inventory.Designed and implemented office procedures to standardize sales order preparation, purchase order processing, and payroll. Streamlined administrative processes as company grew from 8 people to more than 100.Office Manager (1989–2000)Oversaw payroll administration for 120 employees, including the union employee payroll.Arranged for all travel and accommodations, event planning, meetings and receptions.Managed accounts receivable, accounts payable, and payroll functions.