Connor Galbraith

Sales Manager at DoubleCloud
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Experience

    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Manager
      • Mar 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Enterprise Account Executive
      • Apr 2021 - Jan 2023

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Enterprise Account Manager
      • May 2017 - Apr 2021

    • Technology Account Manager
      • May 2016 - Apr 2017

    • Technology, Information and Internet
    • Sales Manager
      • Sep 2015 - May 2016

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Project Manager
      • Jun 2015 - Sep 2015

      Managing and delivering multiple work streams for various types of digital projects within an account (e.g. shopping, re-targeting, banner advertising, email marketing campaigns, etc.) to agreed scope, timings, budget and quality.Working with internal teams to help define project scope, resourcing requirements and cost estimates for projects.Being the hub of communication for the project – in regular contact with internal and external partners engaged in delivering our product.Encouraging and facilitating collaboration. Setting up projects in Agency Tools to give full visibility and empower the team to collaborate independently.Producing realistic timings in Agency Tools with clearly flagged milestonesWork with client’s third party agencies and suppliers to jointly scope, manage and deliver campaigns when appropriate.Using Agency Tools (Salesforce, Basecamp, Evernote, Team Gantt) to assign and track issues when appropriate.At the start of a project, analysing the areas that could potentially throw the delivery off track, log risks create a mitigation plan and actively mitigate against them.Being on top of projects and know the status of timings, key milestones, budgets, resourcing etc. at all times.Assessing the time and financial impact of changes and communicating to clients as appropriate.Understanding the key technical aspects of the development process for website delivery, email delivery, online advertising, digital outdoor etc. as appropriate to your client.Being commercially aware: At all times having an idea of the status of the budget of your projects; any variations from budget accounted for and where possible mitigated before they happen. Show less

    • Senior Key Account Manager
      • Oct 2013 - Jun 2015

      Data driven performance optimisation for multi-channel online client Campaigns.Using our proprietary software platform to manage the ongoing performance of our customers campaigns across their chosen channels to their targets.Identifying conversion bottlenecks on client activity using our reporting and analytics.Acting as an extension of our clients marketing team, continuously suggesting improvements and growing their revenues and activity.Working with the Integration team to find solutions to improve client performance.Working alongside the Integration Director, Onboarding and other vested parties to ensure the speedy and effective onboarding of new customers or new services for existing clients to ensure the business maximises Working with the account development team to drive targeted upsell and renewal of existing client relationships.Working with our data insight team to constantly look to improve our decision algorithms.Working with the development team to feedback platform improvements. Helping create new business pitches for large clients.Developing and maintaining excellent relationships with distribution partners such as affiliate networks and Comparison Shopping Engines. Show less

    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Account Manager
      • Jan 2009 - Oct 2013

      Managing and optimising campaigns to retain accounts and increase Shopzilla revenue. Pitching and selling Shopzilla to new merchants. Selling Shopzilla tools including ROI Tracker, POS Survey and Product Reviews to merchants. Assisting merchants with integration of ROI Tracker, POS Survey and Shopzilla Product Review Solution. Creating reports for clients on a regular basis to give detailed analysis of performance. Working closely with merchants to optimise their product feeds to suit Shopzilla marketplace's needs. Maintaining and keeping up-to-date contacts and communications with merchants in CRM system (Salesforce). Acting as an ambassador for Shopzilla when meeting clients and attending nationwide E-Commerce Conferences and Internet Expo's. Working in coordination with the Accounting department to make sure merchants comply with Shopzilla T&Cs Agency and shopping carts liaison. Checking possible fraudulent accounts and shutting them down if necessary. Participation in UK call training & weekly meetings. Project support to the Manager. Show less

Education

  • University of Ulster
    BA (Hons), Humanities
    2001 - 2005
  • St Columbs College
    1993 - 2000

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